Goto Section: 64.611 | 64.615 | Table of Contents
FCC 64.613
Revised as of September 1, 2021
Goto Year:2020 |
2022
§ 64.613 Numbering directory for Internet-based TRS users.
(a) TRS Numbering Directory. (1) The TRS Numbering Directory shall
contain records mapping the geographically appropriate NANP telephone
number of each Registered internet-based TRS User, registered
enterprise videophone, registered public videophone, direct video
customer support center, and hearing point-to-point video user to a
unique Uniform Resource Identifier (URI).
(2) For each record associated with a geographically appropriate NANP
telephone number for a registered VRS user, enterprise videophone,
public videophone, direct video customer support center, or hearing
point-to-point video user, the URI shall contain a server domain name
or the IP address of the user's device. For each record associated with
an IP Relay user's geographically appropriate NANP telephone number,
the URI shall contain the user's user name and domain name that can be
subsequently resolved to reach the user.
(3) Within one year after the effective date of this Order,
Internet-based TRS providers must ensure that a user's toll free number
that is associated with a geographically appropriate NANP number will
be associated with the same URI as that geographically appropriate NANP
telephone number.
(4) Only the TRS Numbering Administrator, internet-based TRS providers,
and Qualified Direct Video Entities may access the TRS Numbering
Directory.
(5) VRS providers shall route all calls placed to NANP numbers entered
in the TRS Numbering Directory in accordance with the associated
routing information, except that a call placed by a registered VRS user
to a NANP number that is capable of receiving either voice or video
calls may be handled and routed as a VRS call if the caller
affirmatively so requests.
(b) Administration—(1) Neutrality. (i) The TRS Numbering Administrator
shall be a non-governmental entity that is impartial and not an
affiliate of any Internet-based TRS provider.
(ii) Neither the TRS Numbering Administrator nor any affiliate may
issue a majority of its debt to, nor derive a majority of its revenues
from, any Internet-based TRS provider.
(iii) Nor may the TRS Numbering Administrator nor any affiliate be
unduly influenced, as determined by the North American Numbering
Council, by parties with a vested interest in the outcome of
TRS-related numbering administration and activities.
(iv) Any subcontractor that performs any function of the TRS Numbering
Administrator must also meet these neutrality criteria.
(2) Terms of Administration. The TRS Numbering Administrator shall
administer the TRS Numbering Directory pursuant to the terms of its
contract.
(3) Compensation. The TRS Fund, as defined by 47 CFR 64.604(a)(5)(iii),
may compensate the TRS Numbering Administrator for the reasonable costs
of administration pursuant to the terms of its contract.
(c) Direct video customer support—(1) Registration. Any person seeking
to access the TRS Numbering Directory as a Qualified Direct Video
Entity shall submit an application to the Commission addressed to the
Federal Communications Commission, Chief, Consumer and Governmental
Affairs Bureau and captioned “Direct Video Numbering Directory Access
Application.” The application shall include:
(i) The applicant's name, address, telephone number, and email address;
(ii) A description of the service to be provided;
(iii) An acknowledgment that the authorization granted under this
paragraph (c) is subject to compliance with applicable Commission
rules;
(iv) Contact information for personnel responsible for addressing
issues relating to such compliance; and
(v) Certification that the applicant's description of service meets the
definition of direct video customer support and that the information
provided is accurate and complete.
(2) Commission authorization. The Commission shall approve an
application for a Qualified Direct Video Entity to have access to the
TRS Numbering Directory if the applicant demonstrates, through its
responses to each of the requests for information in paragraph (c)(1)
of this section and any additional information requested by the
Commission, that the applicant has a legitimate need for such access
and is aware of its regulatory obligations.
(3) Termination of authorization. Authorization to access the TRS
Numbering Directory shall terminate:
(i) If a Qualified Direct Video Entity relinquishes its authorization
by notifying the Commission;
(ii) Automatically if one year elapses with no call-routing queries
received regarding any of the Qualified Direct Video Entity's NANP
telephone numbers; or
(iii) If the Commission determines, after notice to the entity and an
opportunity for the entity to contest the proposed termination, that
the entity is no longer qualified as described in its application, has
materially misrepresented information to the Commission, the TRS
Numbering administrator, or the TRS User Registration Database
administrator, has failed to provide required information in the format
requested, or has violated an applicable Commission rule or order or a
requirement imposed by authority of the TRS Numbering administrator or
the TRS User Registration Database administrator. Following the
termination of an authorization, the TRS Numbering administrator shall
remove the previously authorized entity's telephone numbers from the
TRS Numbering Directory.
(4) Notification of material change. A Qualified Direct Video Entity
that is granted access to the TRS Numbering Directory shall notify the
Commission within 60 days of any material changes to information
provided in its application.
(5) Qualified Direct Video Entities' obligations. A Qualified Direct
Video Entity shall comply with all relevant rules and obligations
applicable to VRS providers' access to the TRS Numbering Directory and
the use of numbers provisioned in the TRS Numbering Directory,
including, but not limited to:
(i) Provisioning and maintaining current routing information in the TRS
Numbering Directory for each NANP telephone number that it enters in
such directory;
(ii) Being able to make point-to-point calls and receive point-to-point
or VRS calls from any VRS user in accordance with all interoperability
standards applicable to VRS providers, including, but not limited to,
the relevant technical standards specified in § 64.621(b);
(iii) Protecting customer proprietary network information of any VRS
user obtained in accordance with § § 64.5101 through 64.5111 (TRS
Customer Proprietary Network Information);
(iv) Following TRS Numbering Directory access procedures and performing
related administrative functions as directed by the TRS Numbering
administrator in consultation with the Managing Director and the Chief,
Consumer and Governmental Affairs Bureau; and
(v) Adhering to all other applicable standards pertaining to privacy,
security, and reliability.
(6) Call transfer capability. A Qualified Direct Video Entity shall
ensure that each customer support center is able to initiate a call
transfer that converts a point-to-point video call into a VRS call, in
the event that a VRS user communicating with a direct video customer
agent needs to be transferred to a hearing person while the call is in
progress. No later than December 6, 2019, each VRS provider shall be
capable of activating an effective call transfer procedure within 60
days after receiving a request to do so from a Qualified Direct Video
Entity.
(7) TRS User Registration Database. For each direct video number to be
entered into the TRS Numbering Directory, unless otherwise instructed
by the TRS User Registration Database administrator, a Qualified Direct
Video Entity must create an equivalent entry in the TRS User
Registration Database by providing:
(i) The Qualified Direct Video Entity's name;
(ii) The date that the Qualified Direct Video Entity was approved for
TRS Numbering Directory access;
(iii) The name of the end-user customer support center (if different
from the Qualified Direct Video Entity);
(iv) Contact information for the end-user customer support call
center(s); and
(v) Other information reasonably requested by the TRS User Registration
Database administrator.
[ 73 FR 41296 , July 18, 2008, as amended at 76 FR 59577 , Sept. 27, 2011;
82 FR 17764 , Apr. 13, 2017; 82 FR 39683 , Aug. 22, 2017; 84 FR 26371 ,
June 6, 2019]
Goto Section: 64.611 | 64.615
Goto Year: 2020 |
2022
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