Goto Section: 54.410 | 54.412 | Table of Contents
FCC 54.411
Revised as of October 5, 2017
Goto Year:2016 |
2018
§ 54.411 Lifeline benefit portability.
(a) A provider shall not seek or receive reimbursement through the
Lifeline program for service provided to a subscriber who has used the
Lifeline benefit to enroll in a qualifying Lifeline-supported broadband
Internet access service offering with another Lifeline provider within
the previous 12 months.
(b) A provider shall not seek or receive reimbursement through the
Lifeline program for service provided to a subscriber who has used the
Lifeline benefit to enroll in a qualifying Lifeline-supported voice
telephony service offering with another Lifeline provider within the
previous 60 days.
(c) Notwithstanding paragraphs (a) and (b) of this section, a provider
may seek and receive reimbursement through the Lifeline program for
service provided to a subscriber prior to the completion of the
12-month period described in paragraph (a) of this section or the
60-day period described in paragraph (b) of this section if:
(1) The subscriber moves their residential address;
(2) The subscriber's current provider ceases operations or otherwise
fails to provide service;
(3) The provider has imposed late fees for non-payment greater than or
equal to the monthly end-user charge for the supported service; or
(4) The subscriber's current provider is found to be in violation of
the Commission's rules during the 12-month period and the subscriber is
impacted by such violation.
(d) If a subscriber transfers his or her Lifeline benefit pursuant to
paragraph (c) of this section, the subscriber's Lifeline benefit will
apply to the newly selected service until the end of the original
12-month period. In these circumstances, the subscriber is not required
to re-certify eligibility until the end of the original 12-month
period. The subscriber's original provider must provide the
subscriber's eligibility records to either the subscriber's new
provider or the subscriber to comply with the 12-month service period.
[ 81 FR 33094 , May 24, 2016]
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Goto Section: 54.410 | 54.412
Goto Year: 2016 |
2018
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