Goto Section: 76.1712 | 76.1714 | Table of Contents
FCC 76.1713
Revised as of December 4, 2012
Goto Year:2011 |
2013
§ 76.1713 Complaint resolution.
Cable system operators shall establish a process for resolving
complaints from subscribers about the quality of the television signal
delivered. Aggregate data based upon these complaints shall be made
available for inspection by the Commission and franchising authorities,
upon request. These records shall be maintained for at least a one-year
period.
Note 1 to § 76.1713: Prior to being referred to the Commission,
complaints from subscribers about the quality of the television signal
delivered must be referred to the local franchising authority and the
cable system operator.
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Goto Section: 76.1712 | 76.1714
Goto Year: 2011 |
2013
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