Goto Section: 76.950 | 76.952 | Table of Contents
FCC 76.951
Revised as of October 1, 2008
Goto Year:2007 |
2009
Sec. 76.951 Standard complaint form; other filing requirements.
(a) Any complaint regarding a cable operator's rate for cable programming
service or associated equipment must be filed using standard complaint form,
FCC 329.
(b) The following information must be provided on the standard complaint
form:
(1) The name, mailing address and phone number of the franchising authority
that is filing the complaint;
(2) The name, mailing address, and FCC community unit identifier of the
relevant cable operator;
(3) A description of the cable programming service or associated equipment
involved and, if applicable, how the service or associated equipment has
changed;
(4) The current rate for the cable programming service or associated
equipment at issue and, if the complainant is challenging the reasonableness
of a rate increase, the most recent rate for the service or associated
equipment immediately prior to the rate increase;
(5) If the complainant is filing a corrected complaint, an indication of the
date the complainant filed the prior complaint and the date the complainant
received notification from the Commission that the prior complaint was
defective;
(6) A certification that a copy of the complaint, including all attachments,
is being served contemporaneously via certified mail on the cable operator;
(7) An indication that the complainant franchising authority received more
than one subscriber complaint within 90 days of the operator's imposition of
the rate in question; and
(8) A certification that, to the best of the complainant's knowledge, the
information provided on the form is true and correct.
[ 61 FR 18979 , Apr. 30, 1996]
Goto Section: 76.950 | 76.952
Goto Year: 2007 |
2009
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