Goto Section: 64.703 | 64.705 | Table of Contents
FCC 64.704
Revised as of October 1, 2020
Goto Year:2019 |
2021
§ 64.704 Call blocking prohibited.
(a) Each aggregator shall ensure that each of its telephones
presubscribed to a provider of operator services allows the consumer to
use "800" and "950" access code numbers to obtain access to the
provider of operator services desired by the consumer.
(b) Each provider of operator services shall:
(1) Ensure, by contract or tariff, that each aggregator for which such
provider is the presubscribed provider of operator services is in
compliance with the requirements of paragraphs (a) and (c) of this
section; and
(2) Withhold payment (on a location-by-location basis) of any
compensation, including commissions, to aggregators if such provider
reasonably believes that the aggregator is blocking access to
interstate common carriers in violation of paragraphs (a) or (c) of
this section.
(c) Each aggregator shall, by the earliest applicable date set forth in
this paragraph, ensure that any of its equipment presubscribed to a
provider of operator services allows the consumer to use equal access
codes to obtain access to the consumer's desired provider of operator
services.
(1) Each pay telephone shall, within six (6) months of the effective
date of this paragraph, allow the consumer to use equal access codes to
obtain access to the consumer's desired provider of operator services.
(2) All equipment that is technologically capable of identifying the
dialing of an equal access code followed by any sequence of numbers
that will result in billing to the originating telephone and that is
technologically capable of blocking access through such dialing
sequences without blocking access through other dialing sequences
involving equal access codes, shall, within six (6) months of the
effective date of this paragraph or upon installation, whichever is
sooner, allow the consumer to use equal access codes to obtain access
to the consumer's desired provider of operator services.
(3) All equipment or software that is manufactured or imported on or
after April 17, 1992, and installed by any aggregator shall,
immediately upon installation by the aggregator, allow the consumer to
use equal access codes to obtain access to the consumer's desired
provider of operator services.
(4) All equipment that can be modified at a cost of no more than $15.00
per line to be technologically capable of identifying the dialing of an
equal access code followed by any sequence of numbers that will result
in billing to the originating telephone and to be technologically
capable of blocking access through such dialing sequences without
blocking access through other dialing sequences involving equal access
codes, shall, within eighteen (18) months of the effective date of this
paragraph, allow the consumer to use equal access codes to obtain
access to the consumer's desired provider of operator services.
(5) All equipment not included in paragraphs (c)(1), (c)(2), (c)(3), or
(c)(4) of this section shall, no later than April 17, 1997, allow the
consumer to use equal access codes to obtain access to the consumer's
desired provider of operator services.
(6) This paragraph does not apply to the use by consumers of equal
access code dialing sequences that result in billing to the originating
telephone.
(d) All providers of operator services, except those employing a
store-and-forward device that serves only consumers at the location of
the device, shall establish an "800" or "950" access code number within
six (6) months of the effective date of this paragraph.
(e) The requirements of this section shall not apply to CMRS
aggregators and providers of CMRS operator services.
[ 56 FR 18523 , Apr. 23, 1991, as amended at 56 FR 40799 , Aug. 16, 1991;
57 FR 34260 , Aug. 4, 1992; 63 FR 43041 , Aug. 11, 1998]
Goto Section: 64.703 | 64.705
Goto Year: 2019 |
2021
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