§  52.35   Porting Intervals.

   (a) All telecommunications carriers required by the Commission to port
   telephone numbers must complete a simple wireline-to-wireline or simple
   intermodal port request within one business day unless a longer period
   is requested by the new provider or by the customer. The traditional
   work week of Monday through Friday represents mandatory business days
   and 8 a.m. to 5 p.m. represents minimum business hours, excluding the
   current service provider's company-defined holidays. An accurate and
   complete Local Service Request (LSR) must be received by the current
   service provider between 8 a.m. and 1 p.m. local time for a simple port
   request to be eligible for activation at midnight on the same day. Any
   simple port LSRs received after this time will be considered received
   on the following business day at 8 a.m. local time.

   (b) Small providers, as described in the 2009 LNP Porting Interval
   Order, must comply with this section by February 2, 2011.

   (c) Unless directed otherwise by the Commission, any telecommunications
   carrier granted a waiver by the Commission of the one-business day
   porting interval described in paragraph (a) must complete a simple
   wireline-to-wireline or simple intermodal port request within four
   business days unless a longer period is requested by the new provider
   or by the customer.

   (d) All telecommunications carriers required by the Commission to port
   telephone numbers must complete a non-simple wireline-to-wireline or
   non-simple intermodal port request within four business days unless a
   longer period is requested by the new provider or by the customer.

   (e) For purposes of this section:

   (1) The term "local time" means the predominant time zone of the Number
   Portability Administration Center (NPAC) Region in which the telephone
   number is being ported; and

   (2) The term "intermodal ports" includes

   (i) Wireline-to-wireless ports;

   (ii) Wireless-to-wireline ports; and

   (iii) Ports involving interconnected VoIP service.

   [ 75 FR 35315 , June 22, 2010, as amended at  80 FR 66480 , Oct. 29, 2015]