Sec. 76.981 Negative option billing.
(a) A cable operator shall not charge a subscriber for any service
or equipment that the subscriber has not affirmatively requested by
name. A subscriber's failure to refuse a cable operator's proposal to
provide such service or equipment is not an affirmative request for
service or equipment. A subscriber's affirmative request for service or
equipment may be made orally or in writing.
(b) The requirements of paragraph (a) of this section shall not
preclude the adjustment of rates to reflect inflation, cost of living
and other external costs, the addition or deletion of a specific program
from a service offering, the addition or deletion of specific channels
from an existing tier or service, the restructuring or division of
existing tiers of service, or the adjustment of rates as a result of the
addition, deletion or substitution of channels pursuant to Sec. 76.922,
provided that such changes do not constitute a fundamental change in the
nature of an existing service or tier of service and are otherwise
consistent with applicable regulations.
(c) State and local governments may not enforce state and local
consumer protection laws that conflict with or undermine paragraph (a)
or (b) of this section or any other sections of this Subpart that were
established pursuant to Section 3 of the 1992 Cable Act, 47 U.S.C. .
[59 543 FR 62625 , Dec. 6, 1994]
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