Sec. 68.108  Incidence of harm.

    Should terminal equipment, inside wiring, plugs and jacks, or 
protective circuitry cause harm to the telphone network, or, should the 
carrier reasonably determine that such harm is imminent, the telephone 
company shall, where practicable, notify the customer that temporary 
discontinuance of service may be required; however, wherever prior 
notice is not practicable, the telephone company may temporarily 
discontinue service forthwith, if such action is reasonable under the 
circumstances. In case of such temporary discontinuance, the telephone 
company shall:
    (a) Promptly notify the customer of such temporary discontinuance;
    (b) Afford the customer the opportunity to correct the situation 
which gave rise to the temporary discontinuance; and
    (c) Inform the customer of his right to bring a complaint to the 
Commission pursuant to the procedures set forth in subpart E of this 
part.

[ 55 FR 28630 , July 12, 1990]