Sec. 0.111  Functions of the Bureau.

    (a) Enforce the Commission's Rules and Regulations; provide support 
to other governmental units, investigate all non-government 
communications matters; issue sanctions.
    (b) Disseminate to the public on a local basis information regarding 
communications issues and Commission rules, policies, and programs.

[[Page 19]]

    (c) Collect information through a customer intelligence network to 
inform the Commission on the needs of its customer and on the impact of 
regulations and necessary refinements to them as suggested by the users 
and the public.
    (d) Participate in international conferences dealing with monitoring 
and measurement; serve as the point of contact for the U.S. Government 
in matters of international monitoring, fixed and mobile direction-
finding, and interference resolution. Provide technical and 
administrative support on the administration of the ITU Fellowship 
program and oversee coordination of non-routine communications and 
materials between the Commission and international or regional public 
organizations or foreign administrations.
    (e) Reduce or eliminate interference to authorized communications. 
Promote private sector solutions to interference problems; investigate 
and resolve those unsuitable for private sector resolution or where the 
private sector is unable to provide solutions. Work, in conjunction with 
the Office of Engineering and Technology, with technical standards 
bodies.
    (f) Perform investigations in support of Commission policies.
    (g) Maintain, operate, and manage the toll-free telephone receiving 
center for complaint and inquiries. Coordinate with the Office of Public 
Affairs and maintain liaison with the rest of the agency to ensure that 
the needs of the public for information are handled promptly, 
accurately, and comprehensively and that complaints are directed to 
those charged with acting upon them.
    (h) Under the general direction of the Defense Commissioner, 
coordinate the defense activities of the Commission, and provide support 
to the Defense Commissioner in his participation in the Joint 
Telecommunication Resources Board and the National Security 
Telecommunications Advisory Committee, including recommendation of 
national emergency plans and preparedness programs covering Commission 
functions during national emergencies. Support the Chief, Common Carrier 
Bureau on assignment of Telecommunications Service Priority System 
priorities and the administration of this system. The Chief, Compliance 
and Information Bureau, or the designee of that person, acts as the FCC 
Defense Coordinator and the principal of the Commission to the National 
Communications System.
[ 61 FR 8476 , Mar. 5, 1996]