FCC Web Documents citing 64.606

as compiled by hallikainen.com/FccRules on 2012 06 01

• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-1433A1.pdf
  • their contribution amounts. (3) Any carrier with a revenue base that has grown to the point that it has an additional contribution requirement, in spite of the lower contribution factor, will be billed for the additional funding requirement. 14. Accordingly, IT IS ORDERED, pursuant to section 225 of the Communications Act of 1934, as amended, 47 U.S.C. �225 and section 64.606 (c)(iii)(H) of the Commission's rules, �64.606 (c)(iii)(H), that NECA apply the contribution factor of 0.00073 to the interstate and international end-user revenue of each telecommunications carrier in the United States for TRS cost recovery. Payments will be due July 26, 2000. Carriers with contribution requirements in excess of $1,200 may opt to pay in equal monthly installments. A minimum contribution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-490A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-490A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-490A1.txt
  • the increased service cost, the funding requirement remains at $58,626,096 and the contribution factor remains at 0.00073. We find the change in uncollectibles to be acceptable and conclude that the contribution rate shall remain unchanged. Conclusion and ordering clauses Accordingly, IT IS ORDERED, pursuant to section 225 of the Communications Act of 1934, as amended, 47 U.S.C. �225 and section 64.606 (c)(iii)(H) of the Commission's rules that NECA compensate traditional telecommunications relay service (TRS) providers at the rate of $1.282 per interstate conversation minute for the period July 1, 2000 to December 31, 2000 and at the rate of $1.328 per interstate conversation minute for the period January 1, 2001 through June 30, 2001. IT IS FURTHER ORDERED that NECA compensate
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1673A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1673A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1673A1.txt
  • DA 08-1673 Released: July 16, 2008 NOTICE OF CERTIFICATION OF STATE TELECOMMUNICATIONS RELAY SERVICE (TRS) PROGRAMS CG DOCKET NO. 03-123 Notice is hereby given that the applications for certification of Telecommunication Relay Services (TRS) programs of the states listed below have been granted, pursuant to Title IV of the Americans with Disabilities Act (ADA), 47 U.S.C. � 225(f)(2), and section 64.606(b) of the Commission's rules. On the basis of the state applications, the Consumer & Governmental Affairs Bureau (Bureau) has determined that: The TRS program of the states meet or exceed all operational, technical, and functional minimum standards contained in section 64.604 of the Commission's rules; The TRS programs of the listed states make available adequate procedures and remedies for enforcing
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2514A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2514A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2514A1.txt
  • providers receive compensation from the Interstate TRS Fund for the provision of various forms of TRS, including IP CTS. See 47 C.F.R. � 64.604(c)(5)(iii). See Telecommunications Relay Services for Individuals with Hearing and Speech Disabilities, Report and Order and Order on Reconsideration, CG Docket No. 03-123, 20 FCC Rcd 20577 (Dec. 12, 2005) (TRS Provider Certification Order); 47 C.F.R. � 64.606 (formerly 47 C.F.R. � 64.605). See Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; Internet-based Captioned Telephone Service, CG Docket No. 03-123, Declaratory Ruling, 22 FCC Rcd 379 (Jan. 11, 2007) (IP CTS Declaratory Ruling). IP CTS is a form of captioned telephone service that transmits the captions between the relay provider and the user
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-12A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-12A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-12A1.txt
  • allows the CA to view and interpret the party's signed conversation and relay the conversation back and forth with a voice caller. See 47 C.F.R. � 64.601(18). The Interstate TRS Fund compensates eligible providers of IP Relay, VRS, and other forms of TRS for their reasonable actual costs of providing service. See 47 C.F.R. � 64.604(c)(5)(iii). See 47 C.F.R. � 64.606; Telecommunications Relay Services for Individuals with Hearing and Speech Disabilities, Report and Order and Order on Reconsideration, CG Docket No. 03-123, 20 FCC Rcd 20577 (Dec. 12, 2005) (2005 IP Relay and VRS Certification Order). American Network, Amendment to Application of American Network, Inc. for Certification as a Video Relay Service and IP Relay Service Provider, CG Docket No. 03-123
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1318A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1318A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1318A1.txt
  • address; and the physical address to which correspondence should be sent. The Commission must be notified each time there is a change in any of this required information. Any changes in contact information for certified state TRS programs and/or interstate TRS providers should be sent to TRS_POC@fcc.gov. We also remind certified state TRS programs that, pursuant to 47 C.F.R. � 64.606(f)(1), state TRS programs must notify the Commission of any substantive changes in their TRS programs within 60 days of when they occur, and must certify that the state TRS program continues to meet federal minimum standards after implementing the substantive change. Similarly, VRS, providers IP Relay service providers, and IP Captioned Telephone service providers certified under 47 C.F.R. � 64.606(f)(2)
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1436A1.txt
  • Internet-based Captioned Telephone Service, CG Docket No. 03-123, Declaratory Ruling, 22 FCC Rcd 379, para. 1 n.3 (Jan. 11, 2007) (noting open issue of whether CTS should be a mandatory service). Mandatory forms of TRS must be offered by common carriers pursuant to section 225, 47 U.S.C. 225, and by state TRS programs certified under our rules. See 47 C.F.R. 64.606. PUBLIC NOTICE Federal Communications Commission 445 12th St., S.W. Washington, D.C. 20554 News Media Information 202 / 418-0500 Internet: http://www.fcc.gov TTY: 1-888-835-5322 S [ v u v ��PNG r v ��"r�9 I'6� �d�Y�͆aX ���; Wh� �X,�aX���y�]\\.W`h���va6l! �v"]�V�at�������-``````�"m(c)x<��G�<���={-N��J%t�<== �"""x ҍ� � ��(c)���!��'' �R)&� �A�� "���\��v`` � 6� ��
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-675A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-675A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-675A1.txt
  • ON PETITION FOR RULEMAKING FILED BY GOAMERICA, INC. CONCERNING INTERNET-BASED TELECOMMUNICATIONS RELAY SERVICE (TRS) PROVIDER CERTIFICATION REQUIREMENTS RULEMAKING NO. RM - 11512 CG DOCKET NO. 03-123 Comments Due: 30 days after release of Public Notice Reply Comments Due: 45 days after release of Public Notice On January 23, 2009, GoAmerica, Inc. (GoAmerica) filed a petition for rulemaking to amend Section 64.606(a)(2) of the Federal Communications Commission's (Commission's) rules pertaining to the certification of Internet-based telecommunications relay service (TRS) providers. GoAmerica requests the Commission amend its rules (1) to prohibit the practice of providing ``white label'' services by uncertified entities receiving compensation from the Interstate TRS Fund through certified providers, and (2) to require applicants for Internet-based TRS certification to demonstrate sufficient
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1090A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1090A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1090A1.txt
  • that receives complaints, grievances, inquiries and suggestions; the voice, TTY, and fax numbers for that office; the email address; and the physical address to which correspondence should be sent. The Commission must be notified each time there is a change in any of this required information. . We also remind certified state TRS programs that, pursuant to 47 C.F.R. � 64.606(f)(1), state TRS programs must notify the Commission of any substantive changes in their TRS programs within 60 days of when they occur, and must certify that the state TRS program continues to meet federal minimum standards after implementing the substantive change. Similarly, VRS providers, IP Relay service providers, and IP Captioned Telephone service providers certified under 47 C.F.R. � 64.606(f)(2)
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1075A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1075A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1075A1.txt
  • that receives complaints, grievances, inquiries and suggestions; the voice, TTY, and fax numbers for that office; the email address; and the physical address to which correspondence should be sent. The Commission must be notified each time there is a change in any of this required information. . We also remind certified state TRS programs that, pursuant to 47 C.F.R. � 64.606(f)(1), state TRS programs must notify the Commission of any substantive changes in their TRS programs within 60 days of when they occur, and must certify that the state TRS program continues to meet federal minimum standards after implementing the substantive change. Similarly, providers of VRS providers, IP Relay and IP CTS certified under 47 C.F.R. � 64.606(f)(2) must also notify
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1795A1.txt
  • also be downloaded in Word and Portable Document Format (PDF) at: http://www.fcc.gov/cgb/dro/trs.html. . Action by the Chief, Consumer and Governmental Affairs Bureau - FCC - The Commission rules provide that providers seeking eligibility for compensation from the Interstate Telecommunications Relay Service (TRS) Fund for the provision of Internet-based TRS must first obtain certification from the Commission. See 47 C.F.R. � 64.606(a)(2). The certification granted under the Commission process remains in effect for five years. See 47 C.F.R. � 64.606(c)(2). Consumer and Governmental Affairs Bureau Announces Extension of Expiring Certifications for Providers of Internet-based Telecommunications Relay Services, CG Docket Nos. 03-123 & 10-51, Public Notice, 26 FCC Rcd 6737 (2011). Structure and Practices of the Video Relay Service Program, Report and Order
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1891A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1891A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1891A1.txt
  • for certification. Each iTRS applicant for certification is also required to submit specific types of documentary evidence that demonstrate its compliance with Commission rules, including those adopted in the VRS Practices R&O. On October 17, 2011, the Commission released the iTRS Certification Clarification Order, clarifying certain aspects of the certification requirements adopted in the iTRS Certification Order, and modifying section 64.606 of the Commission's rules to lessen the burdens on applicants for certification and providers associated with providing certain documentation to the Commission. Based on our review of the application submitted by S&L, we conclude that the applicant has failed to satisfy the requirements set forth in the Commission's certification rules, including but not limited to: 1. Section 64.606(a)(2)(ii)(A)(1) - Requiring
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1892A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1892A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1892A1.txt
  • for certification. Each iTRS applicant for certification is also required to submit specific types of documentary evidence that demonstrate its compliance with Commission rules, including those adopted in the VRS Practices R&O. On October 17, 2011, the Commission released the iTRS Certification Clarification Order, clarifying certain aspects of the certification requirements adopted in the iTRS Certification Order, and modifying section 64.606 of the Commission's rules to lessen the burdens on applicants for certification and providers associated with providing certain documentation to the Commission. Based on our review of the application submitted by PowerVRS, we conclude that the applicant has failed to satisfy the requirements set forth in the Commission's certification rules, including but not limited to: 1. Section 64.606(a)(2)(ii)(A)(1) - Requiring
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1893A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1893A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1893A1.txt
  • for certification. Each iTRS applicant for certification is also required to submit specific types of documentary evidence that demonstrate its compliance with Commission rules, including those adopted in the VRS Practices R&O. On October 17, 2011, the Commission released the iTRS Certification Clarification Order, clarifying certain aspects of the certification requirements adopted in the iTRS Certification Order, and modifying section 64.606 of the Commission's rules to lessen the burdens on applicants for certification and providers associated with providing certain documentation to the Commission. Based on our review of the application submitted by BIS Relay, we conclude that the applicant has failed to satisfy the requirements set forth in the Commission's certification rules, including but not limited to: 1. Section 64.611 -
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1894A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1894A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1894A1.txt
  • for certification. Each iTRS applicant for certification is also required to submit specific types of documentary evidence that demonstrate its compliance with Commission rules, including those adopted in the VRS Practices R&O. On October 17, 2011, the Commission released the iTRS Certification Clarification Order, clarifying certain aspects of the certification requirements adopted in the iTRS Certification Order, and modifying section 64.606 of the Commission's rules to lessen the burdens on applicants for certification and providers associated with providing certain documentation to the Commission. Based on our review of the application submitted by IWRelay, we conclude that the applicant has failed to satisfy the requirements set forth in the Commission's certification rules, including but not limited to: 1. Section 64.606(a)(2)(ii)(A)(1) - Requiring
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1895A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1895A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1895A1.txt
  • for certification. Each iTRS applicant for certification is also required to submit specific types of documentary evidence that demonstrate its compliance with Commission rules, including those adopted in the VRS Practices R&O. On October 17, 2011, the Commission released the iTRS Certification Clarification Order, clarifying certain aspects of the certification requirements adopted in the iTRS Certification Order, and modifying section 64.606 of the Commission's rules to lessen the burdens on applicants for certification and providers associated with providing certain documentation to the Commission. Based on our review of the application submitted by SAY-HEY, we conclude that the applicant has failed to satisfy the requirements set forth in the Commission's certification rules, including but not limited to failing to demonstrate that it
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1896A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1896A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1896A1.txt
  • for certification. Each iTRS applicant for certification is also required to submit specific types of documentary evidence that demonstrate its compliance with Commission rules, including those adopted in the VRS Practices R&O. On October 17, 2011, the Commission released the iTRS Certification Clarification Order, clarifying certain aspects of the certification requirements adopted in the iTRS Certification Order, and modifying section 64.606 of the Commission's rules to lessen the burdens on applicants for certification and providers associated with providing certain documentation to the Commission. Based on our review of the application submitted by CODA VRS, we conclude that the applicant has failed to satisfy the requirements set forth in the Commission's certification rules, including but not limited to failing to demonstrate that
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1897A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1897A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1897A1.txt
  • for certification. Each iTRS applicant for certification is also required to submit specific types of documentary evidence that demonstrate its compliance with Commission rules, including those adopted in the VRS Practices R&O. On October 17, 2011, the Commission released the iTRS Certification Clarification Order, clarifying certain aspects of the certification requirements adopted in the iTRS Certification Order, and modifying section 64.606 of the Commission's rules to lessen the burdens on applicants for certification and providers associated with providing certain documentation to the Commission. Based on our review of the application submitted by Malka, we conclude that the applicant has failed to satisfy the requirements set forth in the Commission's certification rules, including but not limited to: 1. Section 64.611 - Requiring
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1898A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1898A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1898A1.txt
  • for certification. Each iTRS applicant for certification is also required to submit specific types of documentary evidence that demonstrate its compliance with Commission rules, including those adopted in the VRS Practices R&O. On October 17, 2011, the Commission released the iTRS Certification Clarification Order, clarifying certain aspects of the certification requirements adopted in the iTRS Certification Order, and modifying section 64.606 of the Commission's rules to lessen the burdens on applicants for certification and providers associated with providing certain documentation to the Commission. Based on our review of the application submitted by PAH VRS, we conclude that the applicant has failed to satisfy the requirements set forth in the Commission's certification rules, including but not limited to failing to demonstrate that
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1901A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1901A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1901A1.txt
  • for certification. Each iTRS applicant for certification is also required to submit specific types of documentary evidence that demonstrate its compliance with Commission rules, including those adopted in the VRS Practices R&O. On October 17, 2011, the Commission released the iTRS Certification Clarification Order, clarifying certain aspects of the certification requirements adopted in the iTRS Certification Order, and modifying section 64.606 of the Commission's rules to lessen the burdens on applicants for certification and providers associated with providing certain documentation to the Commission. Based on our review of the Convo Application, we grant conditional certification to Convo to provide VRS service. In the iTRS Certification Order, the Commission reserved the right, after initial review of the application, to conditionally grant certification
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1902A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1902A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1902A1.txt
  • for certification. Each iTRS applicant for certification is also required to submit specific types of documentary evidence that demonstrate its compliance with Commission rules, including those adopted in the VRS Practices R&O. On October 17, 2011, the Commission released the iTRS Certification Clarification Order, clarifying certain aspects of the certification requirements adopted in the iTRS Certification Order, and modifying section 64.606 of the Commission's rules to lessen the burdens on applicants for certification and providers associated with providing certain documentation to the Commission. Based on our review of the application submitted by ASL Holdings, as supplemented, we grant conditional certification to ASL Holdings to provide VRS service. In the iTRS Certification Order, the Commission reserved the right, after initial review of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1903A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1903A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1903A1.txt
  • for certification. Each iTRS applicant for certification is also required to submit specific types of documentary evidence that demonstrate its compliance with Commission rules, including those adopted in the VRS Practices R&O. On October 17, 2011, the Commission released the iTRS Certification Clarification Order, clarifying certain aspects of the certification requirements adopted in the iTRS Certification Order, and modifying section 64.606 of the Commission's rules to lessen the burdens on applicants for certification and providers associated with providing certain documentation to the Commission. Based on our review of the application submitted by CAAG, as supplemented, we grant conditional certification to CAAG to provide VRS service. In the iTRS Certification Order, the Commission reserved the right, after initial review of the application,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-849A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-849A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-849A1.txt
  • disabilities (Braille, large print, electronic files, audio format), send an e-mail to fcc504@fcc.gov or call the Consumer and Governmental Affairs Bureau at (202) 418-0530 (voice), (202) 418-0432 (TTY). This document can also be downloaded in Word and Portable Document Format (PDF) at: http://www.fcc.gov/cgb/dro/trs.html. . Action by the Chief, Consumer and Governmental Affairs Bureau - FCC - See 47 C.F.R. � 64.606(c)(2). See Structure and Practices of the Video Relay Service Program, Report and Order and Further Notice of Proposed Rulemaking, CG Docket No. 10-51, FCC 11-54 (rel. April 6, 2011) (VRS Fraud Order and FNPRM). In the FNPRM, the Commission proposes new rules to govern the certification process for providers of Internet-based telecommunications relay service (TRS). PUBLIC NOTICE News Media Information
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-3A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-3A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-3A1.txt
  • for certification. Each iTRS applicant for certification is also required to submit specific types of documentary evidence that demonstrate its compliance with Commission rules, including those adopted in the VRS Practices R&O. On October 17, 2011, the Commission released the iTRS Certification Clarification Order, clarifying certain aspects of the certification requirements adopted in the iTRS Certification Order, and modifying section 64.606 of the Commission's rules to lessen the burdens on applicants for certification associated with the submission of certain documentation to the Commission. Based on our review of the Snap Recertification Application, we grant conditional certification to Snap to provide VRS services. In the iTRS Certification Order, the Commission reserved the right, after initial review of an application, to conditionally grant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-4A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-4A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-4A1.txt
  • for certification. Each iTRS applicant for certification is also required to submit specific types of documentary evidence that demonstrate its compliance with Commission rules, including those adopted in the VRS Practices R&O. On October 17, 2011, the Commission released the iTRS Certification Clarification Order, clarifying certain aspects of the certification requirements adopted in the iTRS Certification Order, and modifying section 64.606 of the Commission's rules to lessen the burdens on applicants for certification associated with the submission of certain documentation to the Commission. Based on our review of the Purple Recertification Application, we grant conditional certification to Purple to provide VRS and IP Relay services. In the iTRS Certification Order, the Commission reserved the right, after initial review of an application,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-5A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-5A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-5A1.txt
  • for certification. Each iTRS applicant for certification is also required to submit specific types of documentary evidence that demonstrate its compliance with Commission rules, including those adopted in the VRS Practices R&O. On October 17, 2011, the Commission released the iTRS Certification Clarification Order, clarifying certain aspects of the certification requirements adopted in the iTRS Certification Order, and modifying section 64.606 of the Commission's rules to lessen the burdens on applicants for certification associated with the submission of certain documentation to the Commission. Based on our review of the Healinc Recertification Application, we grant conditional certification to Healinc to provide VRS services. In the iTRS Certification Order, the Commission reserved the right, after initial review of an application, to conditionally grant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-281391A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-281391A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-281391A1.txt
  • Docket No. 05-196 ERRATUM Released: April 8, 2008 By the Chief, Consumer & Governmental Affairs Bureau: On March 19, 2008, the Commission released a Report and Order, FCC 08-78, in the above-captioned proceeding. This Erratum corrects the Report and Order as follows: 1. First sentence of paragraph 3 in Appendix B is amended to read as follows: Current Sections 64.605, 64.606, 64.607, and 64.608 are re-designated as Sections 64.606, 64.607, 64.608, and 64.609, respectively, and a new Section 64.605 is added as follows: 2. In the text of Sections 64.603(a), 64.603(b), 64.604(c)(5)(ii), 64.604(c)(5)(iii)(F)(1), 64.604(c)(5)(iii)(F)(4), 64.604(c)(6)(i), and 64.604(c)(6)(iii)(B), replace the internal cross references to ``� 64.605'' with ``� 64.606.'' 3. In the text of the newly re-designated Section 64.609, replace the internal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-08-151A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-08-151A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-08-151A1.txt
  • Handling Order, 23 FCC Rcd at 5265-66, para. 16. See id.; 47 C.F.R. � 64.605 (setting forth additional operational standards applicable to Internet-based TRS). See Interim Emergency Call Handling Order, 23 FCC Rcd at 5265-66, 5275-76, para. 16, Appendix B (adopting new section 64.605, setting forth emergency call handling requirements applicable to Internet-based TRS; prior section 64.605 redesignated as section 64.606). See Interim Emergency Call Handling Order, 23 FCC Rcd at 5268, para. 21. See id. at 5268, para. 22 (citing IP-Enabled Services; E911 Requirements for IP-Enabled Service Providers, WC Docket Nos. 04-36, 05-196, First Report and Order and Notice of Proposed Rulemaking, 20 FCC Rcd 10245, 10271, para. 46 (June 3, 2005) (VoIP 911 Order) (describing Registered Location requirement for
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-08-210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-08-210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-08-210A1.txt
  • The Internet-based forms of TRS include Video Relay Service (VRS), Internet Protocol (IP) Relay, and IP Captioned Telephone Service (IP CTS), as discussed below. See Interim Emergency Call Handling Order, 23 FCC Rcd at 5265-66, para. 16 & Appendix B (adopting new section 64.605, setting forth emergency call handling requirements applicable to Internet-based TRS; prior section 64.605 redesignated as section 64.606). See id., 23 FCC Rcd at 5268, para. 21; see also 47 C.F.R. � 64.605(c). See Telecommunications Relay Services And Speech-to-Speech Services For Individuals With Hearing And Speech Disabilities, E911 Requirements For IP-Enabled Service Providers, CG Docket No. 03-123, WC Docket No. 05-196, Report and Order and Further Notice of Proposed Rulemaking, FCC 08-151 (June 24, 2008) (Internet-based TRS Numbering
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-08-78A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-08-78A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-08-78A1.txt
  • at a minimum, automatically and immediately transfers the caller to an appropriate Public Safety Answering Point (PSAP). An appropriate PSAP is either a PSAP that the caller would have reached if he had dialed 911 directly, or a PSAP that is capable of enabling the dispatch of emergency services to the caller in an expeditious manner. 3. Current Sections 64.605, 64.606, 64.607, and 64.608 are re-designated as Sections 64.606, 64.607, 64.608, and 64.609, respectively, and a new Section 64.605 is added as follows: 64.605 Additional Operational Standards Applicable to Internet-Based TRS Providers Each VRS, IP Relay, and IP CTS provider must accept and handle emergency calls and access, either directly or via a third party, a commercially available database that will
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-10-88A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-10-88A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-10-88A1.txt
  • C for proposed rule. See generally Letter from Cathy Seidel and Kris Monteith to NECA (Nov. 26, 2008) (providers were also directed to submit this information for the period January 2008 through April 2008). See 47 C.F.R. � 64.604(b)(2)(iii). See 47 C.F.R. � 64.604(c). See Appendix C for proposed rule. See Appendix C for proposed rule. See 47 C.F.R. � 64.606 (provider certification rules); see generally Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities, CG Docket No. 03-123, Report and Order and Order on Reconsideration, 20 FCC Rcd 20577 (Dec. 12, 2005). See generally 47 C.F.R. � 64.604(c)(5)(iii)(F). See note 5, supra. See GoAmerica VRS Certification Petition at 2 (``white-labeling'' is the ``process where entities that
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-11-118A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-11-118A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-11-118A1.txt
  • filed by certified providers, and substantive TRS program changes that must be reported to the Commission. Finally, we require prior approval for planned cessations of VRS service of 30 minutes or longer. In the accompanying Order, we adopt an interim rule requiring that providers certify, under penalty of perjury, that their certification applications and annual compliance filings required under section 64.606(g) of the Commission's rules are truthful, accurate, and complete. background Title IV of the Americans with Disabilities Act (ADA), codified at section 225 of the Communications Act of 1934, as amended (Act), requires the Commission to ensure that TRS is available, to the extent possible and in the most efficient manner, to persons with hearing or speech disabilities in the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-11-155A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-11-155A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-11-155A1.txt
  • Certification Order governing Commission certification of Internet-based telecommunications relay services (iTRS) providers for eligibility for compensation from the Interstate TRS Fund (Fund). For the following reasons, we grant in part and deny in part the Sprint Petition, grant the Sorenson Petition, and deny the AT&T Petition, to the extent discussed below. In response to the Sorenson Petition, we revise section 64.606 of the Commission's rules to lessen the burdens on applicants for video relay service (VRS) certification and VRS providers to provide certain documentation to the Commission. We find good cause to make this modified rule effective upon publication in the Federal Register of notice of the approval of the modified rule by the Office of Management and Budget (OMB) under
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-11-184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-11-184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-11-184A1.txt
  • knowing or willful misrepresentations, whether or not supported by affidavit or certification, are punishable by fine or imprisonment. Support Of Certification Applications And Annual Reports By Certification Under Penalty Of Perjury In the 2011 VRS Certification Order, we adopted interim rules requiring that providers certify, under penalty of perjury, that their certification applications and annual compliance filings required under section 64.606(g) of the Commission's rules are truthful, accurate, and complete. We found good cause to adopt these interim rules to ensure that providers seeking certification and providers holding certifications may be held accountable for their submissions as they seek to secure or retain certification under the rules adopted in the 2011 VRS Certification Order. We concluded that interim rules requiring certification
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-11-33A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-11-33A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-11-33A1.txt
  • consolidated cases) (6th Cir. May 22, 2008). See 47 U.S.C. � 258(a). Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Fourth Report and Order, 23 FCC Rcd 493 (2008) (Slamming Fourth Report and Order). See 47 C.F.R. �� 64.604(c)(5)(iii)(F)(4), 64.606. Though these rules specifically refer to Video Relay Service (VRS) and IP Relay providers, the Commission also permitted IP Captioned Telephone Service providers to be certified by the Commission. See Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; Internet-based Captioned Telephone Service, CG Docket No. 03-123, Declaratory Ruling, 22 FCC Rcd 379 (2007). Telecommunications Relay
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-11-3A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-11-3A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-11-3A1.txt
  • program in the states is fragmented and unpredictable''); National Coalition on Deafblindness Comments at 4 (arguing that it would prefer a centralized regional distribution approach). See paras. 20, 24, infra (proposing national income criteria, and to disallow employment criteria). We note that both state and Internet-based TRS providers receive certification for a period of five years. See 47 C.F.R. � 64.606(c). Although we will be conducting a subsequent rulemaking to promulgate final rules for this program, initial feedback on this point will be useful in developing a framework for a more permanent program. See, e.g., HKNC Comments at 3. California PUC Comments at 17-19. See Pub. L. 111-260, Sec. 105, citing the Rehabilitation Act Amendments of 1992 (29 U.S.C. � 1905(2)).
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  • subpart F to re-number paragraph (c)(5)(iii)(F) and revise to read as follows: �64.604 Mandatory minimum standards. ***** (c)*** (5)*** (iii)*** (F) Eligibility for Payment from the TRS Fund (1) TRS providers, except Internet-based TRS providers, eligible for receiving payments from the TRS Fund must be: (i) TRS facilities operated under contract with and/or by certified state TRS programs pursuant to �64.606; or (ii) TRS facilities owned or operated under contract with a common carrier providing interstate services operated pursuant to �64.604; or (iii) Interstate common carriers offering TRS pursuant to �64.604. (section omitted) (2) Internet-based TRS providers eligible for receiving payments from the TRS fund must be certified by the Commission pursuant to �64.606. * * * * * 4. Revise
• http://transition.fcc.gov/cgb/dro/trs_history_docket.html
  • Communications Commission's Consumer and Governmental Affairs Bureau (Bureau) reminds states and providers of interstate telecommunications relay services (TRS) that they must submit their annual consumer complaint log summaries covering the 12-month period from June 1, 2010 to May 31, 2011, on or before Friday, July 1, 2011. The Bureau also reminds certified state TRS programs that, pursuant to 47 C.F.R. 64.606(f)(1), state TRS programs must notify the Commission of any substantive changes in their TRS programs within 60 days of when they occur, and must certify that the state TRS program continues to meet federal minimum standards after implementing the substantive change. 25. Interstate Telecommunications Relay Service (TRS) Fund Administrator Transition - Bank Account Change Over, (Public Notice), [85]DA 11-1042, 26
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da001433.doc
  • of their contribution amounts. (3) Any carrier with a revenue base that has grown to the point that it has an additional contribution requirement, in spite of the lower contribution factor, will be billed for the additional funding requirement. Accordingly, IT IS ORDERED, pursuant to section 225 of the Communications Act of 1934, as amended, 47 U.S.C. �225 and section 64.606 (c)(iii)(H) of the Commission's rules, �64.606 (c)(iii)(H), that NECA apply the contribution factor of 0.00073 to the interstate and international end-user revenue of each telecommunications carrier in the United States for TRS cost recovery. Payments will be due July 26, 2000. Carriers with contribution requirements in excess of $1,200 may opt to pay in equal monthly installments. A minimum contribution
• http://www.fcc.gov/cgb/dro/trs_history_docket.html
  • Communications Commission's Consumer and Governmental Affairs Bureau (Bureau) reminds states and providers of interstate telecommunications relay services (TRS) that they must submit their annual consumer complaint log summaries covering the 12-month period from June 1, 2010 to May 31, 2011, on or before Friday, July 1, 2011. The Bureau also reminds certified state TRS programs that, pursuant to 47 C.F.R. 64.606(f)(1), state TRS programs must notify the Commission of any substantive changes in their TRS programs within 60 days of when they occur, and must certify that the state TRS program continues to meet federal minimum standards after implementing the substantive change. 25. Interstate Telecommunications Relay Service (TRS) Fund Administrator Transition - Bank Account Change Over, (Public Notice), [85]DA 11-1042, 26
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-1433A1.pdf
  • their contribution amounts. (3) Any carrier with a revenue base that has grown to the point that it has an additional contribution requirement, in spite of the lower contribution factor, will be billed for the additional funding requirement. 14. Accordingly, IT IS ORDERED, pursuant to section 225 of the Communications Act of 1934, as amended, 47 U.S.C. �225 and section 64.606 (c)(iii)(H) of the Commission's rules, �64.606 (c)(iii)(H), that NECA apply the contribution factor of 0.00073 to the interstate and international end-user revenue of each telecommunications carrier in the United States for TRS cost recovery. Payments will be due July 26, 2000. Carriers with contribution requirements in excess of $1,200 may opt to pay in equal monthly installments. A minimum contribution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-490A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-490A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-490A1.txt
  • the increased service cost, the funding requirement remains at $58,626,096 and the contribution factor remains at 0.00073. We find the change in uncollectibles to be acceptable and conclude that the contribution rate shall remain unchanged. Conclusion and ordering clauses Accordingly, IT IS ORDERED, pursuant to section 225 of the Communications Act of 1934, as amended, 47 U.S.C. �225 and section 64.606 (c)(iii)(H) of the Commission's rules that NECA compensate traditional telecommunications relay service (TRS) providers at the rate of $1.282 per interstate conversation minute for the period July 1, 2000 to December 31, 2000 and at the rate of $1.328 per interstate conversation minute for the period January 1, 2001 through June 30, 2001. IT IS FURTHER ORDERED that NECA compensate
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  • DA 08-1673 Released: July 16, 2008 NOTICE OF CERTIFICATION OF STATE TELECOMMUNICATIONS RELAY SERVICE (TRS) PROGRAMS CG DOCKET NO. 03-123 Notice is hereby given that the applications for certification of Telecommunication Relay Services (TRS) programs of the states listed below have been granted, pursuant to Title IV of the Americans with Disabilities Act (ADA), 47 U.S.C. � 225(f)(2), and section 64.606(b) of the Commission's rules. On the basis of the state applications, the Consumer & Governmental Affairs Bureau (Bureau) has determined that: The TRS program of the states meet or exceed all operational, technical, and functional minimum standards contained in section 64.604 of the Commission's rules; The TRS programs of the listed states make available adequate procedures and remedies for enforcing
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  • providers receive compensation from the Interstate TRS Fund for the provision of various forms of TRS, including IP CTS. See 47 C.F.R. � 64.604(c)(5)(iii). See Telecommunications Relay Services for Individuals with Hearing and Speech Disabilities, Report and Order and Order on Reconsideration, CG Docket No. 03-123, 20 FCC Rcd 20577 (Dec. 12, 2005) (TRS Provider Certification Order); 47 C.F.R. � 64.606 (formerly 47 C.F.R. � 64.605). See Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; Internet-based Captioned Telephone Service, CG Docket No. 03-123, Declaratory Ruling, 22 FCC Rcd 379 (Jan. 11, 2007) (IP CTS Declaratory Ruling). IP CTS is a form of captioned telephone service that transmits the captions between the relay provider and the user
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-12A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-12A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-12A1.txt
  • allows the CA to view and interpret the party's signed conversation and relay the conversation back and forth with a voice caller. See 47 C.F.R. � 64.601(18). The Interstate TRS Fund compensates eligible providers of IP Relay, VRS, and other forms of TRS for their reasonable actual costs of providing service. See 47 C.F.R. � 64.604(c)(5)(iii). See 47 C.F.R. � 64.606; Telecommunications Relay Services for Individuals with Hearing and Speech Disabilities, Report and Order and Order on Reconsideration, CG Docket No. 03-123, 20 FCC Rcd 20577 (Dec. 12, 2005) (2005 IP Relay and VRS Certification Order). American Network, Amendment to Application of American Network, Inc. for Certification as a Video Relay Service and IP Relay Service Provider, CG Docket No. 03-123
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1318A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1318A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1318A1.txt
  • address; and the physical address to which correspondence should be sent. The Commission must be notified each time there is a change in any of this required information. Any changes in contact information for certified state TRS programs and/or interstate TRS providers should be sent to TRS_POC@fcc.gov. We also remind certified state TRS programs that, pursuant to 47 C.F.R. � 64.606(f)(1), state TRS programs must notify the Commission of any substantive changes in their TRS programs within 60 days of when they occur, and must certify that the state TRS program continues to meet federal minimum standards after implementing the substantive change. Similarly, VRS, providers IP Relay service providers, and IP Captioned Telephone service providers certified under 47 C.F.R. � 64.606(f)(2)
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1436A1.txt
  • Internet-based Captioned Telephone Service, CG Docket No. 03-123, Declaratory Ruling, 22 FCC Rcd 379, para. 1 n.3 (Jan. 11, 2007) (noting open issue of whether CTS should be a mandatory service). Mandatory forms of TRS must be offered by common carriers pursuant to section 225, 47 U.S.C. 225, and by state TRS programs certified under our rules. See 47 C.F.R. 64.606. PUBLIC NOTICE Federal Communications Commission 445 12th St., S.W. Washington, D.C. 20554 News Media Information 202 / 418-0500 Internet: http://www.fcc.gov TTY: 1-888-835-5322 S [ v u v ��PNG r v ��"r�9 I'6� �d�Y�͆aX ���; Wh� �X,�aX���y�]\\.W`h���va6l! �v"]�V�at�������-``````�"m(c)x<��G�<���={-N��J%t�<== �"""x ҍ� � ��(c)���!��'' �R)&� �A�� "���\��v`` � 6� ��
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-675A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-675A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-675A1.txt
  • ON PETITION FOR RULEMAKING FILED BY GOAMERICA, INC. CONCERNING INTERNET-BASED TELECOMMUNICATIONS RELAY SERVICE (TRS) PROVIDER CERTIFICATION REQUIREMENTS RULEMAKING NO. RM - 11512 CG DOCKET NO. 03-123 Comments Due: 30 days after release of Public Notice Reply Comments Due: 45 days after release of Public Notice On January 23, 2009, GoAmerica, Inc. (GoAmerica) filed a petition for rulemaking to amend Section 64.606(a)(2) of the Federal Communications Commission's (Commission's) rules pertaining to the certification of Internet-based telecommunications relay service (TRS) providers. GoAmerica requests the Commission amend its rules (1) to prohibit the practice of providing ``white label'' services by uncertified entities receiving compensation from the Interstate TRS Fund through certified providers, and (2) to require applicants for Internet-based TRS certification to demonstrate sufficient
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1090A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1090A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1090A1.txt
  • that receives complaints, grievances, inquiries and suggestions; the voice, TTY, and fax numbers for that office; the email address; and the physical address to which correspondence should be sent. The Commission must be notified each time there is a change in any of this required information. . We also remind certified state TRS programs that, pursuant to 47 C.F.R. � 64.606(f)(1), state TRS programs must notify the Commission of any substantive changes in their TRS programs within 60 days of when they occur, and must certify that the state TRS program continues to meet federal minimum standards after implementing the substantive change. Similarly, VRS providers, IP Relay service providers, and IP Captioned Telephone service providers certified under 47 C.F.R. � 64.606(f)(2)
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1075A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1075A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1075A1.txt
  • that receives complaints, grievances, inquiries and suggestions; the voice, TTY, and fax numbers for that office; the email address; and the physical address to which correspondence should be sent. The Commission must be notified each time there is a change in any of this required information. . We also remind certified state TRS programs that, pursuant to 47 C.F.R. � 64.606(f)(1), state TRS programs must notify the Commission of any substantive changes in their TRS programs within 60 days of when they occur, and must certify that the state TRS program continues to meet federal minimum standards after implementing the substantive change. Similarly, providers of VRS providers, IP Relay and IP CTS certified under 47 C.F.R. � 64.606(f)(2) must also notify
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1795A1.txt
  • also be downloaded in Word and Portable Document Format (PDF) at: http://www.fcc.gov/cgb/dro/trs.html. . Action by the Chief, Consumer and Governmental Affairs Bureau - FCC - The Commission rules provide that providers seeking eligibility for compensation from the Interstate Telecommunications Relay Service (TRS) Fund for the provision of Internet-based TRS must first obtain certification from the Commission. See 47 C.F.R. � 64.606(a)(2). The certification granted under the Commission process remains in effect for five years. See 47 C.F.R. � 64.606(c)(2). Consumer and Governmental Affairs Bureau Announces Extension of Expiring Certifications for Providers of Internet-based Telecommunications Relay Services, CG Docket Nos. 03-123 & 10-51, Public Notice, 26 FCC Rcd 6737 (2011). Structure and Practices of the Video Relay Service Program, Report and Order
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1891A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1891A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1891A1.txt
  • for certification. Each iTRS applicant for certification is also required to submit specific types of documentary evidence that demonstrate its compliance with Commission rules, including those adopted in the VRS Practices R&O. On October 17, 2011, the Commission released the iTRS Certification Clarification Order, clarifying certain aspects of the certification requirements adopted in the iTRS Certification Order, and modifying section 64.606 of the Commission's rules to lessen the burdens on applicants for certification and providers associated with providing certain documentation to the Commission. Based on our review of the application submitted by S&L, we conclude that the applicant has failed to satisfy the requirements set forth in the Commission's certification rules, including but not limited to: 1. Section 64.606(a)(2)(ii)(A)(1) - Requiring
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1892A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1892A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1892A1.txt
  • for certification. Each iTRS applicant for certification is also required to submit specific types of documentary evidence that demonstrate its compliance with Commission rules, including those adopted in the VRS Practices R&O. On October 17, 2011, the Commission released the iTRS Certification Clarification Order, clarifying certain aspects of the certification requirements adopted in the iTRS Certification Order, and modifying section 64.606 of the Commission's rules to lessen the burdens on applicants for certification and providers associated with providing certain documentation to the Commission. Based on our review of the application submitted by PowerVRS, we conclude that the applicant has failed to satisfy the requirements set forth in the Commission's certification rules, including but not limited to: 1. Section 64.606(a)(2)(ii)(A)(1) - Requiring
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1893A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1893A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1893A1.txt
  • for certification. Each iTRS applicant for certification is also required to submit specific types of documentary evidence that demonstrate its compliance with Commission rules, including those adopted in the VRS Practices R&O. On October 17, 2011, the Commission released the iTRS Certification Clarification Order, clarifying certain aspects of the certification requirements adopted in the iTRS Certification Order, and modifying section 64.606 of the Commission's rules to lessen the burdens on applicants for certification and providers associated with providing certain documentation to the Commission. Based on our review of the application submitted by BIS Relay, we conclude that the applicant has failed to satisfy the requirements set forth in the Commission's certification rules, including but not limited to: 1. Section 64.611 -
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1894A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1894A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1894A1.txt
  • for certification. Each iTRS applicant for certification is also required to submit specific types of documentary evidence that demonstrate its compliance with Commission rules, including those adopted in the VRS Practices R&O. On October 17, 2011, the Commission released the iTRS Certification Clarification Order, clarifying certain aspects of the certification requirements adopted in the iTRS Certification Order, and modifying section 64.606 of the Commission's rules to lessen the burdens on applicants for certification and providers associated with providing certain documentation to the Commission. Based on our review of the application submitted by IWRelay, we conclude that the applicant has failed to satisfy the requirements set forth in the Commission's certification rules, including but not limited to: 1. Section 64.606(a)(2)(ii)(A)(1) - Requiring
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1895A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1895A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1895A1.txt
  • for certification. Each iTRS applicant for certification is also required to submit specific types of documentary evidence that demonstrate its compliance with Commission rules, including those adopted in the VRS Practices R&O. On October 17, 2011, the Commission released the iTRS Certification Clarification Order, clarifying certain aspects of the certification requirements adopted in the iTRS Certification Order, and modifying section 64.606 of the Commission's rules to lessen the burdens on applicants for certification and providers associated with providing certain documentation to the Commission. Based on our review of the application submitted by SAY-HEY, we conclude that the applicant has failed to satisfy the requirements set forth in the Commission's certification rules, including but not limited to failing to demonstrate that it
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1896A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1896A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1896A1.txt
  • for certification. Each iTRS applicant for certification is also required to submit specific types of documentary evidence that demonstrate its compliance with Commission rules, including those adopted in the VRS Practices R&O. On October 17, 2011, the Commission released the iTRS Certification Clarification Order, clarifying certain aspects of the certification requirements adopted in the iTRS Certification Order, and modifying section 64.606 of the Commission's rules to lessen the burdens on applicants for certification and providers associated with providing certain documentation to the Commission. Based on our review of the application submitted by CODA VRS, we conclude that the applicant has failed to satisfy the requirements set forth in the Commission's certification rules, including but not limited to failing to demonstrate that
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1897A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1897A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1897A1.txt
  • for certification. Each iTRS applicant for certification is also required to submit specific types of documentary evidence that demonstrate its compliance with Commission rules, including those adopted in the VRS Practices R&O. On October 17, 2011, the Commission released the iTRS Certification Clarification Order, clarifying certain aspects of the certification requirements adopted in the iTRS Certification Order, and modifying section 64.606 of the Commission's rules to lessen the burdens on applicants for certification and providers associated with providing certain documentation to the Commission. Based on our review of the application submitted by Malka, we conclude that the applicant has failed to satisfy the requirements set forth in the Commission's certification rules, including but not limited to: 1. Section 64.611 - Requiring
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  • for certification. Each iTRS applicant for certification is also required to submit specific types of documentary evidence that demonstrate its compliance with Commission rules, including those adopted in the VRS Practices R&O. On October 17, 2011, the Commission released the iTRS Certification Clarification Order, clarifying certain aspects of the certification requirements adopted in the iTRS Certification Order, and modifying section 64.606 of the Commission's rules to lessen the burdens on applicants for certification and providers associated with providing certain documentation to the Commission. Based on our review of the application submitted by PAH VRS, we conclude that the applicant has failed to satisfy the requirements set forth in the Commission's certification rules, including but not limited to failing to demonstrate that
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1901A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1901A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1901A1.txt
  • for certification. Each iTRS applicant for certification is also required to submit specific types of documentary evidence that demonstrate its compliance with Commission rules, including those adopted in the VRS Practices R&O. On October 17, 2011, the Commission released the iTRS Certification Clarification Order, clarifying certain aspects of the certification requirements adopted in the iTRS Certification Order, and modifying section 64.606 of the Commission's rules to lessen the burdens on applicants for certification and providers associated with providing certain documentation to the Commission. Based on our review of the Convo Application, we grant conditional certification to Convo to provide VRS service. In the iTRS Certification Order, the Commission reserved the right, after initial review of the application, to conditionally grant certification
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1902A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1902A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1902A1.txt
  • for certification. Each iTRS applicant for certification is also required to submit specific types of documentary evidence that demonstrate its compliance with Commission rules, including those adopted in the VRS Practices R&O. On October 17, 2011, the Commission released the iTRS Certification Clarification Order, clarifying certain aspects of the certification requirements adopted in the iTRS Certification Order, and modifying section 64.606 of the Commission's rules to lessen the burdens on applicants for certification and providers associated with providing certain documentation to the Commission. Based on our review of the application submitted by ASL Holdings, as supplemented, we grant conditional certification to ASL Holdings to provide VRS service. In the iTRS Certification Order, the Commission reserved the right, after initial review of
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  • for certification. Each iTRS applicant for certification is also required to submit specific types of documentary evidence that demonstrate its compliance with Commission rules, including those adopted in the VRS Practices R&O. On October 17, 2011, the Commission released the iTRS Certification Clarification Order, clarifying certain aspects of the certification requirements adopted in the iTRS Certification Order, and modifying section 64.606 of the Commission's rules to lessen the burdens on applicants for certification and providers associated with providing certain documentation to the Commission. Based on our review of the application submitted by CAAG, as supplemented, we grant conditional certification to CAAG to provide VRS service. In the iTRS Certification Order, the Commission reserved the right, after initial review of the application,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-849A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-849A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-849A1.txt
  • disabilities (Braille, large print, electronic files, audio format), send an e-mail to fcc504@fcc.gov or call the Consumer and Governmental Affairs Bureau at (202) 418-0530 (voice), (202) 418-0432 (TTY). This document can also be downloaded in Word and Portable Document Format (PDF) at: http://www.fcc.gov/cgb/dro/trs.html. . Action by the Chief, Consumer and Governmental Affairs Bureau - FCC - See 47 C.F.R. � 64.606(c)(2). See Structure and Practices of the Video Relay Service Program, Report and Order and Further Notice of Proposed Rulemaking, CG Docket No. 10-51, FCC 11-54 (rel. April 6, 2011) (VRS Fraud Order and FNPRM). In the FNPRM, the Commission proposes new rules to govern the certification process for providers of Internet-based telecommunications relay service (TRS). PUBLIC NOTICE News Media Information
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  • for certification. Each iTRS applicant for certification is also required to submit specific types of documentary evidence that demonstrate its compliance with Commission rules, including those adopted in the VRS Practices R&O. On October 17, 2011, the Commission released the iTRS Certification Clarification Order, clarifying certain aspects of the certification requirements adopted in the iTRS Certification Order, and modifying section 64.606 of the Commission's rules to lessen the burdens on applicants for certification associated with the submission of certain documentation to the Commission. Based on our review of the Snap Recertification Application, we grant conditional certification to Snap to provide VRS services. In the iTRS Certification Order, the Commission reserved the right, after initial review of an application, to conditionally grant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-4A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-4A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-4A1.txt
  • for certification. Each iTRS applicant for certification is also required to submit specific types of documentary evidence that demonstrate its compliance with Commission rules, including those adopted in the VRS Practices R&O. On October 17, 2011, the Commission released the iTRS Certification Clarification Order, clarifying certain aspects of the certification requirements adopted in the iTRS Certification Order, and modifying section 64.606 of the Commission's rules to lessen the burdens on applicants for certification associated with the submission of certain documentation to the Commission. Based on our review of the Purple Recertification Application, we grant conditional certification to Purple to provide VRS and IP Relay services. In the iTRS Certification Order, the Commission reserved the right, after initial review of an application,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-5A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-5A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-5A1.txt
  • for certification. Each iTRS applicant for certification is also required to submit specific types of documentary evidence that demonstrate its compliance with Commission rules, including those adopted in the VRS Practices R&O. On October 17, 2011, the Commission released the iTRS Certification Clarification Order, clarifying certain aspects of the certification requirements adopted in the iTRS Certification Order, and modifying section 64.606 of the Commission's rules to lessen the burdens on applicants for certification associated with the submission of certain documentation to the Commission. Based on our review of the Healinc Recertification Application, we grant conditional certification to Healinc to provide VRS services. In the iTRS Certification Order, the Commission reserved the right, after initial review of an application, to conditionally grant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-955A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-955A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-955A1.txt
  • that receives complaints, grievances, inquiries and suggestions; the voice, TTY, and fax numbers for that office; the email address; and the physical address to which correspondence should be sent. The Commission must be notified each time there is a change in any of this required information. . We also remind certified state TRS programs that, pursuant to 47 C.F.R. � 64.606(f)(1), state TRS programs must notify the Commission of any substantive changes in their TRS programs within 60 days of when they occur, and must certify that the state TRS program continues to meet federal minimum standards after implementing the substantive change. Similarly, pursuant to 47 C.F.R. � 64.606(f)(2), providers of VRS providers, IP Relay and IP CTS certified under 47
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  • Docket No. 05-196 ERRATUM Released: April 8, 2008 By the Chief, Consumer & Governmental Affairs Bureau: On March 19, 2008, the Commission released a Report and Order, FCC 08-78, in the above-captioned proceeding. This Erratum corrects the Report and Order as follows: 1. First sentence of paragraph 3 in Appendix B is amended to read as follows: Current Sections 64.605, 64.606, 64.607, and 64.608 are re-designated as Sections 64.606, 64.607, 64.608, and 64.609, respectively, and a new Section 64.605 is added as follows: 2. In the text of Sections 64.603(a), 64.603(b), 64.604(c)(5)(ii), 64.604(c)(5)(iii)(F)(1), 64.604(c)(5)(iii)(F)(4), 64.604(c)(6)(i), and 64.604(c)(6)(iii)(B), replace the internal cross references to ``� 64.605'' with ``� 64.606.'' 3. In the text of the newly re-designated Section 64.609, replace the internal
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  • Handling Order, 23 FCC Rcd at 5265-66, para. 16. See id.; 47 C.F.R. � 64.605 (setting forth additional operational standards applicable to Internet-based TRS). See Interim Emergency Call Handling Order, 23 FCC Rcd at 5265-66, 5275-76, para. 16, Appendix B (adopting new section 64.605, setting forth emergency call handling requirements applicable to Internet-based TRS; prior section 64.605 redesignated as section 64.606). See Interim Emergency Call Handling Order, 23 FCC Rcd at 5268, para. 21. See id. at 5268, para. 22 (citing IP-Enabled Services; E911 Requirements for IP-Enabled Service Providers, WC Docket Nos. 04-36, 05-196, First Report and Order and Notice of Proposed Rulemaking, 20 FCC Rcd 10245, 10271, para. 46 (June 3, 2005) (VoIP 911 Order) (describing Registered Location requirement for
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  • The Internet-based forms of TRS include Video Relay Service (VRS), Internet Protocol (IP) Relay, and IP Captioned Telephone Service (IP CTS), as discussed below. See Interim Emergency Call Handling Order, 23 FCC Rcd at 5265-66, para. 16 & Appendix B (adopting new section 64.605, setting forth emergency call handling requirements applicable to Internet-based TRS; prior section 64.605 redesignated as section 64.606). See id., 23 FCC Rcd at 5268, para. 21; see also 47 C.F.R. � 64.605(c). See Telecommunications Relay Services And Speech-to-Speech Services For Individuals With Hearing And Speech Disabilities, E911 Requirements For IP-Enabled Service Providers, CG Docket No. 03-123, WC Docket No. 05-196, Report and Order and Further Notice of Proposed Rulemaking, FCC 08-151 (June 24, 2008) (Internet-based TRS Numbering
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-08-78A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-08-78A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-08-78A1.txt
  • at a minimum, automatically and immediately transfers the caller to an appropriate Public Safety Answering Point (PSAP). An appropriate PSAP is either a PSAP that the caller would have reached if he had dialed 911 directly, or a PSAP that is capable of enabling the dispatch of emergency services to the caller in an expeditious manner. 3. Current Sections 64.605, 64.606, 64.607, and 64.608 are re-designated as Sections 64.606, 64.607, 64.608, and 64.609, respectively, and a new Section 64.605 is added as follows: 64.605 Additional Operational Standards Applicable to Internet-Based TRS Providers Each VRS, IP Relay, and IP CTS provider must accept and handle emergency calls and access, either directly or via a third party, a commercially available database that will
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  • C for proposed rule. See generally Letter from Cathy Seidel and Kris Monteith to NECA (Nov. 26, 2008) (providers were also directed to submit this information for the period January 2008 through April 2008). See 47 C.F.R. � 64.604(b)(2)(iii). See 47 C.F.R. � 64.604(c). See Appendix C for proposed rule. See Appendix C for proposed rule. See 47 C.F.R. � 64.606 (provider certification rules); see generally Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities, CG Docket No. 03-123, Report and Order and Order on Reconsideration, 20 FCC Rcd 20577 (Dec. 12, 2005). See generally 47 C.F.R. � 64.604(c)(5)(iii)(F). See note 5, supra. See GoAmerica VRS Certification Petition at 2 (``white-labeling'' is the ``process where entities that
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-11-118A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-11-118A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-11-118A1.txt
  • filed by certified providers, and substantive TRS program changes that must be reported to the Commission. Finally, we require prior approval for planned cessations of VRS service of 30 minutes or longer. In the accompanying Order, we adopt an interim rule requiring that providers certify, under penalty of perjury, that their certification applications and annual compliance filings required under section 64.606(g) of the Commission's rules are truthful, accurate, and complete. background Title IV of the Americans with Disabilities Act (ADA), codified at section 225 of the Communications Act of 1934, as amended (Act), requires the Commission to ensure that TRS is available, to the extent possible and in the most efficient manner, to persons with hearing or speech disabilities in the
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  • Certification Order governing Commission certification of Internet-based telecommunications relay services (iTRS) providers for eligibility for compensation from the Interstate TRS Fund (Fund). For the following reasons, we grant in part and deny in part the Sprint Petition, grant the Sorenson Petition, and deny the AT&T Petition, to the extent discussed below. In response to the Sorenson Petition, we revise section 64.606 of the Commission's rules to lessen the burdens on applicants for video relay service (VRS) certification and VRS providers to provide certain documentation to the Commission. We find good cause to make this modified rule effective upon publication in the Federal Register of notice of the approval of the modified rule by the Office of Management and Budget (OMB) under
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  • knowing or willful misrepresentations, whether or not supported by affidavit or certification, are punishable by fine or imprisonment. Support Of Certification Applications And Annual Reports By Certification Under Penalty Of Perjury In the 2011 VRS Certification Order, we adopted interim rules requiring that providers certify, under penalty of perjury, that their certification applications and annual compliance filings required under section 64.606(g) of the Commission's rules are truthful, accurate, and complete. We found good cause to adopt these interim rules to ensure that providers seeking certification and providers holding certifications may be held accountable for their submissions as they seek to secure or retain certification under the rules adopted in the 2011 VRS Certification Order. We concluded that interim rules requiring certification
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  • consolidated cases) (6th Cir. May 22, 2008). See 47 U.S.C. � 258(a). Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Fourth Report and Order, 23 FCC Rcd 493 (2008) (Slamming Fourth Report and Order). See 47 C.F.R. �� 64.604(c)(5)(iii)(F)(4), 64.606. Though these rules specifically refer to Video Relay Service (VRS) and IP Relay providers, the Commission also permitted IP Captioned Telephone Service providers to be certified by the Commission. See Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; Internet-based Captioned Telephone Service, CG Docket No. 03-123, Declaratory Ruling, 22 FCC Rcd 379 (2007). Telecommunications Relay
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  • program in the states is fragmented and unpredictable''); National Coalition on Deafblindness Comments at 4 (arguing that it would prefer a centralized regional distribution approach). See paras. 20, 24, infra (proposing national income criteria, and to disallow employment criteria). We note that both state and Internet-based TRS providers receive certification for a period of five years. See 47 C.F.R. � 64.606(c). Although we will be conducting a subsequent rulemaking to promulgate final rules for this program, initial feedback on this point will be useful in developing a framework for a more permanent program. See, e.g., HKNC Comments at 3. California PUC Comments at 17-19. See Pub. L. 111-260, Sec. 105, citing the Rehabilitation Act Amendments of 1992 (29 U.S.C. � 1905(2)).
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  • subpart F to re-number paragraph (c)(5)(iii)(F) and revise to read as follows: �64.604 Mandatory minimum standards. ***** (c)*** (5)*** (iii)*** (F) Eligibility for Payment from the TRS Fund (1) TRS providers, except Internet-based TRS providers, eligible for receiving payments from the TRS Fund must be: (i) TRS facilities operated under contract with and/or by certified state TRS programs pursuant to �64.606; or (ii) TRS facilities owned or operated under contract with a common carrier providing interstate services operated pursuant to �64.604; or (iii) Interstate common carriers offering TRS pursuant to �64.604. (section omitted) (2) Internet-based TRS providers eligible for receiving payments from the TRS fund must be certified by the Commission pursuant to �64.606. * * * * * 4. Revise
• http://transition.fcc.gov/cgb/dro/trs_history_docket.html
  • Communications Commission's Consumer and Governmental Affairs Bureau (Bureau) reminds states and providers of interstate telecommunications relay services (TRS) that they must submit their annual consumer complaint log summaries covering the 12-month period from June 1, 2010 to May 31, 2011, on or before Friday, July 1, 2011. The Bureau also reminds certified state TRS programs that, pursuant to 47 C.F.R. 64.606(f)(1), state TRS programs must notify the Commission of any substantive changes in their TRS programs within 60 days of when they occur, and must certify that the state TRS program continues to meet federal minimum standards after implementing the substantive change. 27. Interstate Telecommunications Relay Service (TRS) Fund Administrator Transition - Bank Account Change Over, (Public Notice), [87]DA 11-1042, 26
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da001433.doc
  • of their contribution amounts. (3) Any carrier with a revenue base that has grown to the point that it has an additional contribution requirement, in spite of the lower contribution factor, will be billed for the additional funding requirement. Accordingly, IT IS ORDERED, pursuant to section 225 of the Communications Act of 1934, as amended, 47 U.S.C. �225 and section 64.606 (c)(iii)(H) of the Commission's rules, �64.606 (c)(iii)(H), that NECA apply the contribution factor of 0.00073 to the interstate and international end-user revenue of each telecommunications carrier in the United States for TRS cost recovery. Payments will be due July 26, 2000. Carriers with contribution requirements in excess of $1,200 may opt to pay in equal monthly installments. A minimum contribution
• http://www.fcc.gov/cgb/dro/trs_history_docket.html
  • Communications Commission's Consumer and Governmental Affairs Bureau (Bureau) reminds states and providers of interstate telecommunications relay services (TRS) that they must submit their annual consumer complaint log summaries covering the 12-month period from June 1, 2010 to May 31, 2011, on or before Friday, July 1, 2011. The Bureau also reminds certified state TRS programs that, pursuant to 47 C.F.R. 64.606(f)(1), state TRS programs must notify the Commission of any substantive changes in their TRS programs within 60 days of when they occur, and must certify that the state TRS program continues to meet federal minimum standards after implementing the substantive change. 27. Interstate Telecommunications Relay Service (TRS) Fund Administrator Transition - Bank Account Change Over, (Public Notice), [87]DA 11-1042, 26