FCC Web Documents citing 64.2400

as compiled by hallikainen.com/FccRules on 2012 06 01

• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2667A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2667A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2667A1.txt
  • Order) in Truth-In-Billing and Billing Format; National Association of State Utility Consumer Advocates' Petition for Declaratory Ruling Regarding Truth-In-Billing, CC Docket No. 98-170, CG Docket No. 04-208, FCC 05-55 (rel. March 18, 2005). A summary of the Second Report and Order was published in the Federal Register at 70 FR 29979 (May 25, 2005). The information collections contained in section 64.2400(b) of the Commission's rules, as adopted by the Second Report and Order, were approved by OMB on September 15, 2005. See OMB Control No. 3060-0854. As stated in the Second Report and Order, the Commission will publish a document in the Federal Register announcing the effective date of these rules. For further information, contact Richard Smith, Policy Division, Consumer &
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-412A1.txt
  • telecommunications service. They are designed to ensure that consumers are provided with the basic information they need to understand their telecommunications bills. They are also intended to provide consumers with the tools they need to make informed choices in a competitive telecommunications marketplace. Legal Basis: 47 U.S.C. 151, 154(i) and (j), 201-209, 254, 258 and 403. Section Number and Title: 64.2400 Purpose and scope. 64.2401 Truth-in-Billing Requirements. PART 68-CONNECTION OF TERMINAL EQUIPMENT TO THE TELEPHONE NETWORK SUBPART D-CONDITIONS FOR TERMINAL EQUIPMENT APPROVAL Brief Description: This rule requires that certain telephone handsets sold in the United States that are hearing aid compatible be labeled with the letters ``HAC'' permanently affixed to them. Need: The label is necessary to advise consumers before the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-02-203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-02-203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-02-203A1.txt
  • d/b/a Verizon Wireless, File No. EB-01-MD-009, Memorandum Opinion and Order, FCC 02-144 (rel. May 16, 2002) (finding that a CMRS carrier's practice of granting concessions to customers that ``haggled'' was not unreasonably discriminatory given the competitive nature of the market). Even in a deregulated, detariffed environment, however, certain regulatory requirements continue to apply, e.g., truth-in-billing rules. See 47 C.F.R. §§ 64.2400, et seq. LEC-CMRS Interconnection NPRM, 11 FCC Rcd at 5074-76, ¶ 116 (``In the context of the existing access charge regime, we tentatively conclude that CMRS providers should be able to recover access charges from IXCs, as the LECs do when interstate interexchange traffic passes from CMRS customers to IXCs (or vice versa) via LEC networks.''). The Commission's tentative conclusion
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-02-42A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-02-42A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-02-42A1.txt
  • Order on Reconsideration, 15 FCC Rcd 15996 (2000), Errata, DA No. 00-2163 (rel. Sept. 25, 2000), Erratum, DA No. 00-2192 (rel. Oct. 4, 2000), Order, FCC 01-67 (rel. Feb. 22, 2001); First Report and Order in CC Docket No. 00-257 and Fourth Report and Order in CC Docket No. 94-129, 16 FCC Rcd 11218 (2001); reconsiderations pending. 47 C.F.R. § 64.2400 et seq.; see also Truth-in-Billing and Billing Format, CC Docket No. 98-170, First Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 7492 (1999), reconsideration granted in part, Order on Reconsideration, 15 FCC Rcd 6023 (2000); Errata, 15 FCC Rcd 16544 (Com. Carr. Bur. 2000). 47 U.S.C. § 255. 47 U.S.C. §§ 201, 202. Incumbent LEC Broadband
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-04-162A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-04-162A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-04-162A1.txt
  • Docket No. 94-129, Third Report and Order, 15 FCC Rcd 15996, at 16002-03, paras. 12-14 (2000). See 47 U.S.C. § 228(c)(8)(B) and (d)(4); see also 47 C.F.R. § 64.1504, 1509 and 1510. 47 U.S.C. § 228(d)(4); see also 47 C.F. R. § 64.1509(b) and 1510(2). 47 U.S.C. § 228(c)(8)(D); see also 47 C.F. R. § 64.1510(c). See 47 C.F.R. § 64.2400-2401; see also Truth-in-Billing and Billing Format, CC Docket No. 98-170, First Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 7492 (1999) (Truth-in-Billing Order). 47 C.F.R. § 64.2401(b). See also Truth-in-Billing Order. Truth-in-Billing and Billing Format, Order on Reconsideration, 15 FCC Rcd 6023, at 6025, para. 5 (2000) (Truth-in-Billing Reconsideration). We note that the Commission's billing
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-04-50A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-04-50A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-04-50A1.txt
  • Ex Parte Letter). ``Cramming'' refers to the practice of causing unauthorized, misleading, or deceptive charges to be placed on consumers' telephone bills. ``Slamming'' is the submission and execution by a telecommunications carrier of an unauthorized change in a subscriber's selection of a provider of telephone exchange service or telephone toll service. See 47 U.S.C. § 258(a). See 47 C.F.R. §§ 64.2400 and 64.2401. Americatel Petition at 3-4. In the alternative, Americatel requested that the Commission initiate a rulemaking on these issues. Id. at 4, n.4. See Americatel Petition at 3-4. See Americatel Reply at 5-6. Joint Petition at 1. Id. at 7. See Joint Petition, Appendix A, at 3 (``Cost Considerations'') and 4-8 (``Processing Considerations''). Joint Petition at 8. Joint Petition,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-05-150A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-05-150A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-05-150A1.txt
  • that the ISP provides to the consumer and that is specific to that ISP) that, along with a proprietary password, enables the consumer to utilize that particular ISP's Internet access service. We therefore seek comment on whether, given the manner in which broadband Internet access service is provisioned, slamming could actually occur from a technical perspective. See 47 C.F.R. §§ 64.2400-2401. 47 C.F.R. § 64.2401. See supra Part VIII.B. ``Cramming'' is the practice of placing unauthorized, misleading, or deceptive charges on a telecommunications bill. Cramming is most likely to occur when a carrier does not clearly or accurately describe all of the relevant charges on the consumer's bill. See 47 C.F.R. § 64.2400(a). Operations Support for Complaint Analysis and Resolution (OSCAR)
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-05-55A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-05-55A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-05-55A1.txt
  • truth-in-billing policy goals and other policy considerations, and if they address how whatever distinction and definitions they advocate comport with Commission precedents and/or industry efforts to address billing and other consumer issues. We also encourage commenters to assess the ease or difficulty of administering any proposed distinction between government mandated and non-mandated charges. Separate Section for Government Mandated Charges Section 64.2400(a) of the Commission's rules provides that our truth-in-billing rules are intended ``to aid customers in understanding their telecommunications bills, and to provide them with the tools they need to make informed choices in the market for telecommunications service.'' Section 64.2401(b) requires that descriptions of billed charges be brief, clear, non-misleading, and in plain language. The Commission adopted these rules in
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-09-68A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-09-68A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-09-68A1.txt
  • toll service except in accordance with such verification procedures as the Commission shall prescribe." 47 U.S.C. § 258(a). See First Truth-in-Billing Order, 14 FCC Rcd at 7498, para. 9. First Truth-in-Billing Order, 14 FCC Rcd at 7496, para 5. See also 47 C.F.R. § 64.2401. First Truth-in-Billing Order, 14 FCC Rcd at 7501-02, paras. 15-16. See also 47 C.F.R. § 64.2400(b) (exempting CMRS providers from 47 C.F.R. § 64.2401(a)(2) (requiring that charges be separated by service provider where charges for two or more carriers appear on the same telephone bill), (b) (requiring charges contained on telephone bills to be accompanied by brief, clear, non-misleading, plain language descriptions of the service or services rendered, and (c) (requiring carriers to distinguish on telephone
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-11-106A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-11-106A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-11-106A1.txt
  • the Small Business Administration. FEDERAL COMMUNICATIONS COMMISSION Marlene H. Dortch Secretary Appendix A Proposed Rules The Federal Communications Commission proposes to amend Part 64 of Title 47 of the Code of Federal Regulations as follows: 1. The heading for Subpart Y is revised to read as follows: Subpart Y -Truth-in-Billing Requirements for Common Carriers; Billing for Unauthorized Charges 2. Section 64.2400 is amended by revising paragraph (b) to read as follows: (b) These rules shall apply to all telecommunications common carriers, except that §§ 64.2401(a)(2), 64.2401(c), and 64.2401(f) shall not apply to providers of Commercial Mobile Radio Service as defined in § 20.9 of this chapter, or to other providers of mobile service as defined in § 20.7 of this chapter,
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  • including cramming, in violation of section 201(b) of the Act. Citing its authority under sections 201(b) and 258(a) of the Act, the Commission chose to adopt a flexible approach by adopting ``broad, binding principles'' to promote Truth-in-Billing, rather than mandating more detailed rules to govern the details or format of carrier billing practices. The Truth-in-Billing principles are codified at sections 64.2400 and 64.2401 of the Commission's rules and, among other things, require that consumer bills: (1) be clearly organized, clearly identify the service provider, and highlight any new provider (i.e., one that did not bill the customer for service during the last billing cycle); (2) separate charges by service provider; (3) contain full and non-misleading descriptions of the charges that appear
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-99-72A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-99-72A1.pdf
  • Further Notice of Proposed Rulemaking, including the Final Regulatory Flexibility Analysis and the Initial Regulatory Flexibility Analysis, to the Chief Counsel for Advocacy of the Small Business Administration. FEDERAL COMMUNICATIONS COMMISSION Magalie Roman Salas Secretary 1. Part 64 of Title 47 of the Code of Federal Regulations (C.F.R.) is amended as follows: Subpart Y -- Truth-in-Billing Requirements for Common Carriers 64.2400 Purpose and scope (a) The purpose of these rules is to reduce slamming and other telecommunications fraud by setting standards for bills for telecommunications service. These rules are also intended to aid customers in understanding their telecommunications bills, and to provide them with the tools they need to make informed choices in the market for telecommunications service. (b) These rules
• http://transition.fcc.gov/Bureaus/Common_Carrier/Orders/1999/fcc99072.pdf http://transition.fcc.gov/Bureaus/Common_Carrier/Orders/1999/fcc99072.txt http://transition.fcc.gov/Bureaus/Common_Carrier/Orders/1999/fcc99072.wp
  • and the Initial Regulatory Flexibility Analysis, to the Chief Counsel for Advocacy of the Small Business Administration. FEDERAL COMMUNICATIONS COMMISSION Magalie Roman Salas Secretary Federal Communications Commission FCC 99-72 64 APPENDIX A - Final Rules 1. Part 64 of Title 47 of the Code of Federal Regulations (C.F.R.) is amended as follows: Subpart Y -- Truth-in-Billing Requirements for Common Carriers 64.2400 Purpose and scope (a) The purpose of these rules is to reduce slamming and other telecommunications fraud by setting standards for bills for telecommunications service. These rules are also intended to aid customers in understanding their telecommunications bills, and to provide them with the tools they need to make informed choices in the market for telecommunications service. (b) These rules
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/1999/fcc99072.pdf http://www.fcc.gov/Bureaus/Common_Carrier/Orders/1999/fcc99072.txt http://www.fcc.gov/Bureaus/Common_Carrier/Orders/1999/fcc99072.wp
  • and the Initial Regulatory Flexibility Analysis, to the Chief Counsel for Advocacy of the Small Business Administration. FEDERAL COMMUNICATIONS COMMISSION Magalie Roman Salas Secretary Federal Communications Commission FCC 99-72 64 APPENDIX A - Final Rules 1. Part 64 of Title 47 of the Code of Federal Regulations (C.F.R.) is amended as follows: Subpart Y -- Truth-in-Billing Requirements for Common Carriers 64.2400 Purpose and scope (a) The purpose of these rules is to reduce slamming and other telecommunications fraud by setting standards for bills for telecommunications service. These rules are also intended to aid customers in understanding their telecommunications bills, and to provide them with the tools they need to make informed choices in the market for telecommunications service. (b) These rules
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da000746.doc
  • requirement of subsection 64.2401(a)(2), and until June 1, 2000 to implement another requirement of that subsection. Truth-in-Billing and Billing Format, First Report and Order and Further Notice of Proposed Rulemaking, CC Docket No. 98-170, 14 FCC Rcd 7492 (1999); Errata, 14 FCC Rcd 17090 (1999) (TIB Order). A summary of the TIB Order and the rules adopted, 47 C.F.R. §§ 64.2400 and 64.2401, was published in the Federal Register. See 64 FR 34488-01 (June 25, 1999); see also 64 FR 57994 (October 28, 1999). See ¶ 9, infra, citing Truth- in-Billing and Billing Format, Order on Reconsideration, CC Docket No. 98-170, FCC 00-111 (rel. March 29, 2000), Errata, DA 00-745 (rel. March 31, 2000) (TIB Reconsideration Order). Slamming occurs when a
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da000893.doc
  • in order to install and implement new software programming changes required for compliance with the rules. Truth-in-Billing and Billing Format, First Report and Order and Further Notice of Proposed Rulemaking, CC Docket No. 98-170, 14 FCC Rcd 7492 (1999); Errata, 14 FCC Rcd 17090 (1999) (TIB Order). A summary of the TIB Order and the rules adopted, 47 C.F.R. §§ 64.2400 and 64.2401, was published in the Federal Register. See 64 FR 34488-01 (June 25, 1999); see also 64 FR 57994 (October 28, 1999). See ¶ 10, infra, citing Truth-in-Billing and Billing Format, Order on Reconsideration, CC Docket No. 98-170, FCC 00-111 (rel. March 29, 2000), Errata, DA 00-745 (rel. March 31, 2000) (TIB Reconsideration Order). Slamming occurs when a company
• http://www.fcc.gov/Bureaus/Miscellaneous/Filings/fl000331.doc http://www.fcc.gov/Bureaus/Miscellaneous/Filings/fl000331.html
  • for Expedited Ruling on Stay Request - AT&T Corporation, the Public Utilities Commission of Ohio. In the Matter of Request for Extension of Construction Deadline (MM Docket No. 87-268)WMAQ-TV, Chicago, IL. Comments - National Broadcasting Company, Inc. March 29 In the Matter of Truth-In-Billing Format Petition of Citizens Utilities Company For a Waiver of the Truth-in-Billing Rules, 47 C.F.R. Section 64.2400, et seq. (CC Docket No. 98-170). Petition for Temporary Waiver/Expedited Treatment Requested - Citizens Utilities Company, The Petitioning Local Exchange Companies. In the Matter of Pennsylvania Public Utility Commission's Reply Comments to Comments Submitted by United States Telecom Association and AT&T Corporation. Comments - Commonwealth of Pennsylvania/Pennsylvania Public Utility Commission. In the Matter of Public Interest Obligations of TV Broadcast
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  • Order) in Truth-In-Billing and Billing Format; National Association of State Utility Consumer Advocates' Petition for Declaratory Ruling Regarding Truth-In-Billing, CC Docket No. 98-170, CG Docket No. 04-208, FCC 05-55 (rel. March 18, 2005). A summary of the Second Report and Order was published in the Federal Register at 70 FR 29979 (May 25, 2005). The information collections contained in section 64.2400(b) of the Commission's rules, as adopted by the Second Report and Order, were approved by OMB on September 15, 2005. See OMB Control No. 3060-0854. As stated in the Second Report and Order, the Commission will publish a document in the Federal Register announcing the effective date of these rules. For further information, contact Richard Smith, Policy Division, Consumer &
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-412A1.txt
  • telecommunications service. They are designed to ensure that consumers are provided with the basic information they need to understand their telecommunications bills. They are also intended to provide consumers with the tools they need to make informed choices in a competitive telecommunications marketplace. Legal Basis: 47 U.S.C. 151, 154(i) and (j), 201-209, 254, 258 and 403. Section Number and Title: 64.2400 Purpose and scope. 64.2401 Truth-in-Billing Requirements. PART 68-CONNECTION OF TERMINAL EQUIPMENT TO THE TELEPHONE NETWORK SUBPART D-CONDITIONS FOR TERMINAL EQUIPMENT APPROVAL Brief Description: This rule requires that certain telephone handsets sold in the United States that are hearing aid compatible be labeled with the letters ``HAC'' permanently affixed to them. Need: The label is necessary to advise consumers before the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-02-203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-02-203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-02-203A1.txt
  • d/b/a Verizon Wireless, File No. EB-01-MD-009, Memorandum Opinion and Order, FCC 02-144 (rel. May 16, 2002) (finding that a CMRS carrier's practice of granting concessions to customers that ``haggled'' was not unreasonably discriminatory given the competitive nature of the market). Even in a deregulated, detariffed environment, however, certain regulatory requirements continue to apply, e.g., truth-in-billing rules. See 47 C.F.R. §§ 64.2400, et seq. LEC-CMRS Interconnection NPRM, 11 FCC Rcd at 5074-76, ¶ 116 (``In the context of the existing access charge regime, we tentatively conclude that CMRS providers should be able to recover access charges from IXCs, as the LECs do when interstate interexchange traffic passes from CMRS customers to IXCs (or vice versa) via LEC networks.''). The Commission's tentative conclusion
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-02-42A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-02-42A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-02-42A1.txt
  • Order on Reconsideration, 15 FCC Rcd 15996 (2000), Errata, DA No. 00-2163 (rel. Sept. 25, 2000), Erratum, DA No. 00-2192 (rel. Oct. 4, 2000), Order, FCC 01-67 (rel. Feb. 22, 2001); First Report and Order in CC Docket No. 00-257 and Fourth Report and Order in CC Docket No. 94-129, 16 FCC Rcd 11218 (2001); reconsiderations pending. 47 C.F.R. § 64.2400 et seq.; see also Truth-in-Billing and Billing Format, CC Docket No. 98-170, First Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 7492 (1999), reconsideration granted in part, Order on Reconsideration, 15 FCC Rcd 6023 (2000); Errata, 15 FCC Rcd 16544 (Com. Carr. Bur. 2000). 47 U.S.C. § 255. 47 U.S.C. §§ 201, 202. Incumbent LEC Broadband
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-04-162A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-04-162A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-04-162A1.txt
  • Docket No. 94-129, Third Report and Order, 15 FCC Rcd 15996, at 16002-03, paras. 12-14 (2000). See 47 U.S.C. § 228(c)(8)(B) and (d)(4); see also 47 C.F.R. § 64.1504, 1509 and 1510. 47 U.S.C. § 228(d)(4); see also 47 C.F. R. § 64.1509(b) and 1510(2). 47 U.S.C. § 228(c)(8)(D); see also 47 C.F. R. § 64.1510(c). See 47 C.F.R. § 64.2400-2401; see also Truth-in-Billing and Billing Format, CC Docket No. 98-170, First Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 7492 (1999) (Truth-in-Billing Order). 47 C.F.R. § 64.2401(b). See also Truth-in-Billing Order. Truth-in-Billing and Billing Format, Order on Reconsideration, 15 FCC Rcd 6023, at 6025, para. 5 (2000) (Truth-in-Billing Reconsideration). We note that the Commission's billing
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-04-50A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-04-50A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-04-50A1.txt
  • Ex Parte Letter). ``Cramming'' refers to the practice of causing unauthorized, misleading, or deceptive charges to be placed on consumers' telephone bills. ``Slamming'' is the submission and execution by a telecommunications carrier of an unauthorized change in a subscriber's selection of a provider of telephone exchange service or telephone toll service. See 47 U.S.C. § 258(a). See 47 C.F.R. §§ 64.2400 and 64.2401. Americatel Petition at 3-4. In the alternative, Americatel requested that the Commission initiate a rulemaking on these issues. Id. at 4, n.4. See Americatel Petition at 3-4. See Americatel Reply at 5-6. Joint Petition at 1. Id. at 7. See Joint Petition, Appendix A, at 3 (``Cost Considerations'') and 4-8 (``Processing Considerations''). Joint Petition at 8. Joint Petition,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-05-150A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-05-150A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-05-150A1.txt
  • that the ISP provides to the consumer and that is specific to that ISP) that, along with a proprietary password, enables the consumer to utilize that particular ISP's Internet access service. We therefore seek comment on whether, given the manner in which broadband Internet access service is provisioned, slamming could actually occur from a technical perspective. See 47 C.F.R. §§ 64.2400-2401. 47 C.F.R. § 64.2401. See supra Part VIII.B. ``Cramming'' is the practice of placing unauthorized, misleading, or deceptive charges on a telecommunications bill. Cramming is most likely to occur when a carrier does not clearly or accurately describe all of the relevant charges on the consumer's bill. See 47 C.F.R. § 64.2400(a). Operations Support for Complaint Analysis and Resolution (OSCAR)
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-05-55A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-05-55A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-05-55A1.txt
  • truth-in-billing policy goals and other policy considerations, and if they address how whatever distinction and definitions they advocate comport with Commission precedents and/or industry efforts to address billing and other consumer issues. We also encourage commenters to assess the ease or difficulty of administering any proposed distinction between government mandated and non-mandated charges. Separate Section for Government Mandated Charges Section 64.2400(a) of the Commission's rules provides that our truth-in-billing rules are intended ``to aid customers in understanding their telecommunications bills, and to provide them with the tools they need to make informed choices in the market for telecommunications service.'' Section 64.2401(b) requires that descriptions of billed charges be brief, clear, non-misleading, and in plain language. The Commission adopted these rules in
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-09-68A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-09-68A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-09-68A1.txt
  • toll service except in accordance with such verification procedures as the Commission shall prescribe." 47 U.S.C. § 258(a). See First Truth-in-Billing Order, 14 FCC Rcd at 7498, para. 9. First Truth-in-Billing Order, 14 FCC Rcd at 7496, para 5. See also 47 C.F.R. § 64.2401. First Truth-in-Billing Order, 14 FCC Rcd at 7501-02, paras. 15-16. See also 47 C.F.R. § 64.2400(b) (exempting CMRS providers from 47 C.F.R. § 64.2401(a)(2) (requiring that charges be separated by service provider where charges for two or more carriers appear on the same telephone bill), (b) (requiring charges contained on telephone bills to be accompanied by brief, clear, non-misleading, plain language descriptions of the service or services rendered, and (c) (requiring carriers to distinguish on telephone
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-11-106A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-11-106A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-11-106A1.txt
  • the Small Business Administration. FEDERAL COMMUNICATIONS COMMISSION Marlene H. Dortch Secretary Appendix A Proposed Rules The Federal Communications Commission proposes to amend Part 64 of Title 47 of the Code of Federal Regulations as follows: 1. The heading for Subpart Y is revised to read as follows: Subpart Y -Truth-in-Billing Requirements for Common Carriers; Billing for Unauthorized Charges 2. Section 64.2400 is amended by revising paragraph (b) to read as follows: (b) These rules shall apply to all telecommunications common carriers, except that §§ 64.2401(a)(2), 64.2401(c), and 64.2401(f) shall not apply to providers of Commercial Mobile Radio Service as defined in § 20.9 of this chapter, or to other providers of mobile service as defined in § 20.7 of this chapter,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-12-42A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-12-42A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-12-42A1.txt
  • including cramming, in violation of section 201(b) of the Act. Citing its authority under sections 201(b) and 258(a) of the Act, the Commission chose to adopt a flexible approach by adopting ``broad, binding principles'' to promote Truth-in-Billing, rather than mandating more detailed rules to govern the details or format of carrier billing practices. The Truth-in-Billing principles are codified at sections 64.2400 and 64.2401 of the Commission's rules and, among other things, require that consumer bills: (1) be clearly organized, clearly identify the service provider, and highlight any new provider (i.e., one that did not bill the customer for service during the last billing cycle); (2) separate charges by service provider; (3) contain full and non-misleading descriptions of the charges that appear
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-99-72A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-99-72A1.pdf
  • Further Notice of Proposed Rulemaking, including the Final Regulatory Flexibility Analysis and the Initial Regulatory Flexibility Analysis, to the Chief Counsel for Advocacy of the Small Business Administration. FEDERAL COMMUNICATIONS COMMISSION Magalie Roman Salas Secretary 1. Part 64 of Title 47 of the Code of Federal Regulations (C.F.R.) is amended as follows: Subpart Y -- Truth-in-Billing Requirements for Common Carriers 64.2400 Purpose and scope (a) The purpose of these rules is to reduce slamming and other telecommunications fraud by setting standards for bills for telecommunications service. These rules are also intended to aid customers in understanding their telecommunications bills, and to provide them with the tools they need to make informed choices in the market for telecommunications service. (b) These rules
• http://transition.fcc.gov/Bureaus/Common_Carrier/Orders/1999/fcc99072.pdf http://transition.fcc.gov/Bureaus/Common_Carrier/Orders/1999/fcc99072.txt http://transition.fcc.gov/Bureaus/Common_Carrier/Orders/1999/fcc99072.wp
  • and the Initial Regulatory Flexibility Analysis, to the Chief Counsel for Advocacy of the Small Business Administration. FEDERAL COMMUNICATIONS COMMISSION Magalie Roman Salas Secretary Federal Communications Commission FCC 99-72 64 APPENDIX A - Final Rules 1. Part 64 of Title 47 of the Code of Federal Regulations (C.F.R.) is amended as follows: Subpart Y -- Truth-in-Billing Requirements for Common Carriers 64.2400 Purpose and scope (a) The purpose of these rules is to reduce slamming and other telecommunications fraud by setting standards for bills for telecommunications service. These rules are also intended to aid customers in understanding their telecommunications bills, and to provide them with the tools they need to make informed choices in the market for telecommunications service. (b) These rules
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/1999/fcc99072.pdf http://www.fcc.gov/Bureaus/Common_Carrier/Orders/1999/fcc99072.txt http://www.fcc.gov/Bureaus/Common_Carrier/Orders/1999/fcc99072.wp
  • and the Initial Regulatory Flexibility Analysis, to the Chief Counsel for Advocacy of the Small Business Administration. FEDERAL COMMUNICATIONS COMMISSION Magalie Roman Salas Secretary Federal Communications Commission FCC 99-72 64 APPENDIX A - Final Rules 1. Part 64 of Title 47 of the Code of Federal Regulations (C.F.R.) is amended as follows: Subpart Y -- Truth-in-Billing Requirements for Common Carriers 64.2400 Purpose and scope (a) The purpose of these rules is to reduce slamming and other telecommunications fraud by setting standards for bills for telecommunications service. These rules are also intended to aid customers in understanding their telecommunications bills, and to provide them with the tools they need to make informed choices in the market for telecommunications service. (b) These rules
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da000746.doc
  • requirement of subsection 64.2401(a)(2), and until June 1, 2000 to implement another requirement of that subsection. Truth-in-Billing and Billing Format, First Report and Order and Further Notice of Proposed Rulemaking, CC Docket No. 98-170, 14 FCC Rcd 7492 (1999); Errata, 14 FCC Rcd 17090 (1999) (TIB Order). A summary of the TIB Order and the rules adopted, 47 C.F.R. §§ 64.2400 and 64.2401, was published in the Federal Register. See 64 FR 34488-01 (June 25, 1999); see also 64 FR 57994 (October 28, 1999). See ¶ 9, infra, citing Truth- in-Billing and Billing Format, Order on Reconsideration, CC Docket No. 98-170, FCC 00-111 (rel. March 29, 2000), Errata, DA 00-745 (rel. March 31, 2000) (TIB Reconsideration Order). Slamming occurs when a
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da000893.doc
  • in order to install and implement new software programming changes required for compliance with the rules. Truth-in-Billing and Billing Format, First Report and Order and Further Notice of Proposed Rulemaking, CC Docket No. 98-170, 14 FCC Rcd 7492 (1999); Errata, 14 FCC Rcd 17090 (1999) (TIB Order). A summary of the TIB Order and the rules adopted, 47 C.F.R. §§ 64.2400 and 64.2401, was published in the Federal Register. See 64 FR 34488-01 (June 25, 1999); see also 64 FR 57994 (October 28, 1999). See ¶ 10, infra, citing Truth-in-Billing and Billing Format, Order on Reconsideration, CC Docket No. 98-170, FCC 00-111 (rel. March 29, 2000), Errata, DA 00-745 (rel. March 31, 2000) (TIB Reconsideration Order). Slamming occurs when a company
• http://www.fcc.gov/Bureaus/Miscellaneous/Filings/fl000331.doc http://www.fcc.gov/Bureaus/Miscellaneous/Filings/fl000331.html
  • for Expedited Ruling on Stay Request - AT&T Corporation, the Public Utilities Commission of Ohio. In the Matter of Request for Extension of Construction Deadline (MM Docket No. 87-268)WMAQ-TV, Chicago, IL. Comments - National Broadcasting Company, Inc. March 29 In the Matter of Truth-In-Billing Format Petition of Citizens Utilities Company For a Waiver of the Truth-in-Billing Rules, 47 C.F.R. Section 64.2400, et seq. (CC Docket No. 98-170). Petition for Temporary Waiver/Expedited Treatment Requested - Citizens Utilities Company, The Petitioning Local Exchange Companies. In the Matter of Pennsylvania Public Utility Commission's Reply Comments to Comments Submitted by United States Telecom Association and AT&T Corporation. Comments - Commonwealth of Pennsylvania/Pennsylvania Public Utility Commission. In the Matter of Public Interest Obligations of TV Broadcast