FCC Web Documents citing 64.2011

as compiled by hallikainen.com/FccRules on 2012 06 01

• http://fcc.gov/webpolicies.html
  • the accessibility features of our site. To learn more about actions the FCC is taking to ensure that new technologies are accessible, visit our [39]Disability Rights Office web page. For other disability-related information available from the Federal Government, visit the interagency Web portal for people with disabilities at [40]Disability.gov Customer Proprietary Network Information (CPNI) Breach Reporting Facility Pursuant to section 64.2011(b) of the Commission's rules (64 C.F.R. 64.2011(b)), a telecommunications carrier or interconnected VOIP provider is required to notify the United States Secret Service and the Federal Bureau of Investigation of any breach of its customers' CPNI through a central reporting facility. The [41]CPNI Breach Reporting Facility is on the web at [42]https://www.cpnireporting.gov. Customer Service Standards You will always be treated
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1321A1.pdf
  • impede or compromise a criminal investigation or national security. The agencyshall provide in writing its initial direction to the carrier, any subsequent extension, and anynotification that notice will no longer impede or compromise a criminal investigation or national security and such writings shall be contemporaneously logged on the same reporting facilitythat contains records of notifications filed bycarriers. [47 C.F.R. § 64.2011(a)-(b)] ˙Notification to customer of breach oAfter a telecommunications carrier has completed the process of notifying law enforcement, it shall notifyits customers of a breach of those customers' CPNI. [47 C.F.R. § 64.2011(c)] ˙Notification of account changes oTelecommunications carriers must notifycustomers immediatelywhenever a password, customer response to a back-up means of authentication for lost or forgotten passwords, online account, or address
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-272953A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-272953A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-272953A1.txt
  • as that term is defined in section 9.3 of these rules, may use CPNI, without customer approval, to market services formerly known as adjunct-to-basic services, such as, but not limited to, speed dialing, computer-provided directory assistance, call monitoring, call tracing, call blocking, call return, repeat dialing, call tracking, call waiting, caller I.D., call forwarding, and certain centrex features. In section 64.2011, paragraphs (c)-(e) are redesignated as (d)-(f), respectively, and a new paragraph (c) is added to read as follows: Customer Notification. After a telecommunications carrier has completed the process of notifying law enforcement pursuant to paragraph (b), it shall notify its customers of a breach of those customers' CPNI. FEDERAL COMMUNICATIONS COMMISSION Thomas J. Navin Chief Wireline Competition Bureau (...continued from
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-314283A1.pdf
  • satellite and cable television providers, respectively, for the treatment of their subscribers' personally identifiable information ("PII").13Specifically, these provisions require clear and conspicuous notice about collection and use of PII, limit disclosure of PII, and require cable and satellite providers to employ reasonable levels of security for their subscribers' PII.14In addition, Sections 338(i) and 631 contain private 947 C.F.R. § 64.2001 ­64.2011. 10See, e.g., Implementation of the Telecommunications Act of 1996: Telecommunications Carriers' Use of Customer Proprietary Network Information and Other Customer Information, Third Report and Order and Third Notice of Proposed Rulemaking, 17 FCC Rcd 14860 (2002). 11See, e.g., NCTA v. FCC, 555 F.3d 996 (D.C. Cir. 2009). 12Privacy and Data Security: Protecting Consumers in the Modern World: Hearing Before the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-07-22A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-07-22A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-07-22A1.txt
  • must not reveal the changed information or be sent to the new account information. Business Customer Exemption. Telecommunications carriers may bind themselves contractually to authentication regimes other than those described in this section for services they provide to their business customers that have both a dedicated account representative and a contract that specifically addresses the carriers' protection of CPNI. Section 64.2011 is added to read as follows: § 64.2011 Notification of customer proprietary network information security breaches A telecommunications carrier shall notify law enforcement of a breach of its customers' CPNI as provided in this section. The carrier shall not notify its customers or disclose the breach publicly, whether voluntarily or under state or local law or these rules, until it
• http://transition.fcc.gov/webpolicies.html
  • the accessibility features of our site. To learn more about actions the FCC is taking to ensure that new technologies are accessible, visit our [39]Disability Rights Office web page. For other disability-related information available from the Federal Government, visit the interagency Web portal for people with disabilities at [40]Disability.gov Customer Proprietary Network Information (CPNI) Breach Reporting Facility Pursuant to section 64.2011(b) of the Commission's rules (64 C.F.R. 64.2011(b)), a telecommunications carrier or interconnected VOIP provider is required to notify the United States Secret Service and the Federal Bureau of Investigation of any breach of its customers' CPNI through a central reporting facility. The [41]CPNI Breach Reporting Facility is on the web at [42]https://www.cpnireporting.gov. Customer Service Standards You will always be treated
• http://www.fcc.gov/webpolicies.html
  • the accessibility features of our site. To learn more about actions the FCC is taking to ensure that new technologies are accessible, visit our [39]Disability Rights Office web page. For other disability-related information available from the Federal Government, visit the interagency Web portal for people with disabilities at [40]Disability.gov Customer Proprietary Network Information (CPNI) Breach Reporting Facility Pursuant to section 64.2011(b) of the Commission's rules (64 C.F.R. 64.2011(b)), a telecommunications carrier or interconnected VOIP provider is required to notify the United States Secret Service and the Federal Bureau of Investigation of any breach of its customers' CPNI through a central reporting facility. The [41]CPNI Breach Reporting Facility is on the web at [42]https://www.cpnireporting.gov. Customer Service Standards You will always be treated
• http://fcc.gov/webpolicies.html
  • the accessibility features of our site. To learn more about actions the FCC is taking to ensure that new technologies are accessible, visit our [39]Disability Rights Office web page. For other disability-related information available from the Federal Government, visit the interagency Web portal for people with disabilities at [40]Disability.gov Customer Proprietary Network Information (CPNI) Breach Reporting Facility Pursuant to section 64.2011(b) of the Commission's rules (64 C.F.R. 64.2011(b)), a telecommunications carrier or interconnected VOIP provider is required to notify the United States Secret Service and the Federal Bureau of Investigation of any breach of its customers' CPNI through a central reporting facility. The [41]CPNI Breach Reporting Facility is on the web at [42]https://www.cpnireporting.gov. Customer Service Standards You will always be treated
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1321A1.pdf
  • impede or compromise a criminal investigation or national security. The agencyshall provide in writing its initial direction to the carrier, any subsequent extension, and anynotification that notice will no longer impede or compromise a criminal investigation or national security and such writings shall be contemporaneously logged on the same reporting facilitythat contains records of notifications filed bycarriers. [47 C.F.R. § 64.2011(a)-(b)] ˙Notification to customer of breach oAfter a telecommunications carrier has completed the process of notifying law enforcement, it shall notifyits customers of a breach of those customers' CPNI. [47 C.F.R. § 64.2011(c)] ˙Notification of account changes oTelecommunications carriers must notifycustomers immediatelywhenever a password, customer response to a back-up means of authentication for lost or forgotten passwords, online account, or address
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-272953A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-272953A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-272953A1.txt
  • as that term is defined in section 9.3 of these rules, may use CPNI, without customer approval, to market services formerly known as adjunct-to-basic services, such as, but not limited to, speed dialing, computer-provided directory assistance, call monitoring, call tracing, call blocking, call return, repeat dialing, call tracking, call waiting, caller I.D., call forwarding, and certain centrex features. In section 64.2011, paragraphs (c)-(e) are redesignated as (d)-(f), respectively, and a new paragraph (c) is added to read as follows: Customer Notification. After a telecommunications carrier has completed the process of notifying law enforcement pursuant to paragraph (b), it shall notify its customers of a breach of those customers' CPNI. FEDERAL COMMUNICATIONS COMMISSION Thomas J. Navin Chief Wireline Competition Bureau (...continued from
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-314283A1.pdf
  • satellite and cable television providers, respectively, for the treatment of their subscribers' personally identifiable information ("PII").13Specifically, these provisions require clear and conspicuous notice about collection and use of PII, limit disclosure of PII, and require cable and satellite providers to employ reasonable levels of security for their subscribers' PII.14In addition, Sections 338(i) and 631 contain private 947 C.F.R. § 64.2001 ­64.2011. 10See, e.g., Implementation of the Telecommunications Act of 1996: Telecommunications Carriers' Use of Customer Proprietary Network Information and Other Customer Information, Third Report and Order and Third Notice of Proposed Rulemaking, 17 FCC Rcd 14860 (2002). 11See, e.g., NCTA v. FCC, 555 F.3d 996 (D.C. Cir. 2009). 12Privacy and Data Security: Protecting Consumers in the Modern World: Hearing Before the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-07-22A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-07-22A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-07-22A1.txt
  • must not reveal the changed information or be sent to the new account information. Business Customer Exemption. Telecommunications carriers may bind themselves contractually to authentication regimes other than those described in this section for services they provide to their business customers that have both a dedicated account representative and a contract that specifically addresses the carriers' protection of CPNI. Section 64.2011 is added to read as follows: § 64.2011 Notification of customer proprietary network information security breaches A telecommunications carrier shall notify law enforcement of a breach of its customers' CPNI as provided in this section. The carrier shall not notify its customers or disclose the breach publicly, whether voluntarily or under state or local law or these rules, until it
• http://transition.fcc.gov/webpolicies.html
  • the accessibility features of our site. To learn more about actions the FCC is taking to ensure that new technologies are accessible, visit our [39]Disability Rights Office web page. For other disability-related information available from the Federal Government, visit the interagency Web portal for people with disabilities at [40]Disability.gov Customer Proprietary Network Information (CPNI) Breach Reporting Facility Pursuant to section 64.2011(b) of the Commission's rules (64 C.F.R. 64.2011(b)), a telecommunications carrier or interconnected VOIP provider is required to notify the United States Secret Service and the Federal Bureau of Investigation of any breach of its customers' CPNI through a central reporting facility. The [41]CPNI Breach Reporting Facility is on the web at [42]https://www.cpnireporting.gov. Customer Service Standards You will always be treated
• http://www.fcc.gov/webpolicies.html
  • the accessibility features of our site. To learn more about actions the FCC is taking to ensure that new technologies are accessible, visit our [39]Disability Rights Office web page. For other disability-related information available from the Federal Government, visit the interagency Web portal for people with disabilities at [40]Disability.gov Customer Proprietary Network Information (CPNI) Breach Reporting Facility Pursuant to section 64.2011(b) of the Commission's rules (64 C.F.R. 64.2011(b)), a telecommunications carrier or interconnected VOIP provider is required to notify the United States Secret Service and the Federal Bureau of Investigation of any breach of its customers' CPNI through a central reporting facility. The [41]CPNI Breach Reporting Facility is on the web at [42]https://www.cpnireporting.gov. Customer Service Standards You will always be treated