FCC Web Documents citing 64.2010

as compiled by hallikainen.com/FccRules on 2012 06 01

• http://fjallfoss.fcc.gov/edocs_public/attachmatch/DA-10-1118A1.doc http://fjallfoss.fcc.gov/edocs_public/attachmatch/DA-10-1118A1.pdf
  • CPNI for marketing service offerings that are within a category of service to which the customer does not already subscribe. B. Regular Checks for Transaction Errors: Verizon agrees to undertake a regular (at least weekly) check for transaction errors in its Significant Account Change notifications processes and to initiate proper customer notification, in a manner set forth by 47 C.F.R. �64.2010(f), with respect to any such notifications. C. Validation Tests Prior to Material Changes: Verizon agrees that prior to making any material changes in the systems implementing opt-out preferences or providing Significant Account Change notifications, it shall perform appropriate validation tests to verify proper performance of such systems in implementing opt-out requests and distribution of Significant Account Change notices. D. Training:
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5022A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5022A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5022A1.txt
  • for Sprint Nextel Petition FOR limited waiver CC Docket No. 96-115 WC Docket No. 04-36 COMMENTS DUE: January 7, 2008 REPLY COMMENTS DUE: January 14, 2008 The Wireline Competition Bureau seeks comment on a petition, filed December 3, 2007 by Sprint Nextel Corporation (Sprint Nextel), seeking a limited waiver of certain new Customer Proprietary Network Information (CPNI) obligations in sections 64.2010(b), (c), (e) and (f) of the Commission's rules. The rules were adopted by the Commission in the EPIC CPNI Report and Order released on April 2, 2007. Specifically, Sprint Nextel requests a waiver until June 30, 2008 to complete the conversion of its wireless customers to its CPNI-compliant Unified Billing Platform (UBP) without disrupting the customer experience and ``to deploy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1321A1.pdf
  • �Safeguarding CPNI oTelecommunications carriers �a term which includes providers of interconnected VoIP service for the purposes of these rules �must take reasonable measures to discover and protect against attempts to gain unauthorized access to CPNI. oTelecommunications carriers must properly authenticate a customer prior to disclosing CPNIbased on customer-initiated telephone contact, online account access, or an in-store visit. [47 C.F.R. � 64.2010(a)] �Password for online access to CPNI oA telecommunications carrier must authenticate a customer without the use of readily available biographical information, or account information, prior to allowing the customer online access to CPNIrelated to a telecommunications service account. oOnce authenticated, the customer may only obtain online access to CPNIrelated to a telecommunications service account through a password that is not
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-44A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-44A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-44A1.txt
  • 2008 Pleading Cycle Established for CONSOLIDATED COMMUNICATIONS Petition FOR limited TEMPORARY waiver CC Docket No. 96-115 WC Docket No. 04-36 COMMENTS DUE: January 22, 2008 REPLY COMMENTS DUE: January 29, 2008 The Wireline Competition Bureau seeks comment on a petition, filed December 14, 2007 by Consolidated Communications, Inc. (Consolidated), seeking a limited temporary waiver of the requirement contained in section 64.2010(f) of the Commission's rules to notify customers immediately whenever a password or similar information has been changed. This rule was adopted by the Commission in the EPIC CPNI Report and Order released on April 2, 2007. Specifically, Consolidated requests a temporary waiver until the first billing cycle after April 1, 2008 to comply with this rule with respect to a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2115A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2115A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2115A1.txt
  • Information and Other Customer Information; IP-Enabled Services, CC Docket No. 96-115, WC Docket No. 04-36, Report and Order and Further Notice of Proposed Rulemaking, 22 FCC Rcd 6927 (2007) (EPIC CPNI Report and Order), aff'd sub nom. Nat'l Cable & Telecom. Assoc. v. FCC, 555 F.3d 996 (D.C. Cir. 2009). See STi Prepaid Petition at 2 (citing 47 C.F.R. � 64.2010 and EPIC CPNI Report and Order). See 47 C.F.R. �� 1.1200, 1.1206. See 47 C.F.R. � 1.1206(b). 47 C.F.R. � 1.1206(b). PUBLIC NOTICE Federal Communications Commission 445 12th St., S.W. Washington, D.C. 20554 News Media Information 202 / 418-0500 Internet: http://www.fcc.gov TTY: 1-888-835-5322 � ��PNG r v ��"r�9 I'6� �d�Y�͆aX ���; Wh� �X,�aX���y�]\\.W`h���va6l! �v"]�V�at�������-``````�"m(c)x<��G�<���={-N��J%t�<== �"""x ҍ� � ��(c)���!��'' �R)&� �A��
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1118A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1118A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1118A1.txt
  • CPNI for marketing service offerings that are within a category of service to which the customer does not already subscribe. B. Regular Checks for Transaction Errors: Verizon agrees to undertake a regular (at least weekly) check for transaction errors in its Significant Account Change notifications processes and to initiate proper customer notification, in a manner set forth by 47 C.F.R. �64.2010(f), with respect to any such notifications. C. Validation Tests Prior to Material Changes: Verizon agrees that prior to making any material changes in the systems implementing opt-out preferences or providing Significant Account Change notifications, it shall perform appropriate validation tests to verify proper performance of such systems in implementing opt-out requests and distribution of Significant Account Change notices. D. Training:
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-818A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-818A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-818A1.txt
  • (2007 CPNI Order). 2007 CPNI Order, 22 FCC Rcd at 6928 � 1. ``Pretexting'' is ``the practice of pretending to be a particular customer or other authorized person in order to obtain access to that customer's call detail or other private communications records.'' Id. at 6928 � 1 n.1. See id. at 6959-60 �� 63-66; see also 47 C.F.R. � 64.2010(a) (requiring telecommunications carriers to ``take reasonable measures to discover and protect against attempts to gain unauthorized access to CPNI''). See 2007 CPNI Order, 22 FCC Rcd at 6962 � 72. (last visited May 24, 2012). . . AT&T Letter to Sen. Franken at 1; see also id. at 5 (stating that this activity is covered by provisions in its privacy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-07-22A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-07-22A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-07-22A1.txt
  • the carrier must include an explanation of any actions taken against data brokers and a summary of all customer complaints received in the past year concerning the unauthorized release of CPNI. This filing must be made annually with the Enforcement Bureau on or before March 1 in EB Docket No. 06-36, for data pertaining to the previous calendar year. Section 64.2010 is added to read as follows: � 64.2010 Safeguards on the disclosure of customer proprietary network information Safeguarding CPNI. Telecommunications carriers must take reasonable measures to discover and protect against attempts to gain unauthorized access to CPNI. Telecommunications carriers must properly authenticate a customer prior to disclosing CPNI based on customer-initiated telephone contact, online account access, or an in-store visit.
• http://transition.fcc.gov/eb/Orders/2010/DA-10-1118A1.html
  • CPNI for marketing service offerings that are within a category of service to which the customer does not already subscribe. B. Regular Checks for Transaction Errors: Verizon agrees to undertake a regular (at least weekly) check for transaction errors in its Significant Account Change notifications processes and to initiate proper customer notification, in a manner set forth by 47 C.F.R. S:64.2010(f), with respect to any such notifications. C. Validation Tests Prior to Material Changes: Verizon agrees that prior to making any material changes in the systems implementing opt-out preferences or providing Significant Account Change notifications, it shall perform appropriate validation tests to verify proper performance of such systems in implementing opt-out requests and distribution of Significant Account Change notices. D. Training:
• http://www.fcc.gov/eb/Orders/2010/DA-10-1118A1.html
  • CPNI for marketing service offerings that are within a category of service to which the customer does not already subscribe. B. Regular Checks for Transaction Errors: Verizon agrees to undertake a regular (at least weekly) check for transaction errors in its Significant Account Change notifications processes and to initiate proper customer notification, in a manner set forth by 47 C.F.R. S:64.2010(f), with respect to any such notifications. C. Validation Tests Prior to Material Changes: Verizon agrees that prior to making any material changes in the systems implementing opt-out preferences or providing Significant Account Change notifications, it shall perform appropriate validation tests to verify proper performance of such systems in implementing opt-out requests and distribution of Significant Account Change notices. D. Training:
• http://fjallfoss.fcc.gov/edocs_public/attachmatch/DA-10-1118A1.doc http://fjallfoss.fcc.gov/edocs_public/attachmatch/DA-10-1118A1.pdf
  • CPNI for marketing service offerings that are within a category of service to which the customer does not already subscribe. B. Regular Checks for Transaction Errors: Verizon agrees to undertake a regular (at least weekly) check for transaction errors in its Significant Account Change notifications processes and to initiate proper customer notification, in a manner set forth by 47 C.F.R. �64.2010(f), with respect to any such notifications. C. Validation Tests Prior to Material Changes: Verizon agrees that prior to making any material changes in the systems implementing opt-out preferences or providing Significant Account Change notifications, it shall perform appropriate validation tests to verify proper performance of such systems in implementing opt-out requests and distribution of Significant Account Change notices. D. Training:
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5022A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5022A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5022A1.txt
  • for Sprint Nextel Petition FOR limited waiver CC Docket No. 96-115 WC Docket No. 04-36 COMMENTS DUE: January 7, 2008 REPLY COMMENTS DUE: January 14, 2008 The Wireline Competition Bureau seeks comment on a petition, filed December 3, 2007 by Sprint Nextel Corporation (Sprint Nextel), seeking a limited waiver of certain new Customer Proprietary Network Information (CPNI) obligations in sections 64.2010(b), (c), (e) and (f) of the Commission's rules. The rules were adopted by the Commission in the EPIC CPNI Report and Order released on April 2, 2007. Specifically, Sprint Nextel requests a waiver until June 30, 2008 to complete the conversion of its wireless customers to its CPNI-compliant Unified Billing Platform (UBP) without disrupting the customer experience and ``to deploy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1321A1.pdf
  • �Safeguarding CPNI oTelecommunications carriers �a term which includes providers of interconnected VoIP service for the purposes of these rules �must take reasonable measures to discover and protect against attempts to gain unauthorized access to CPNI. oTelecommunications carriers must properly authenticate a customer prior to disclosing CPNIbased on customer-initiated telephone contact, online account access, or an in-store visit. [47 C.F.R. � 64.2010(a)] �Password for online access to CPNI oA telecommunications carrier must authenticate a customer without the use of readily available biographical information, or account information, prior to allowing the customer online access to CPNIrelated to a telecommunications service account. oOnce authenticated, the customer may only obtain online access to CPNIrelated to a telecommunications service account through a password that is not
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-44A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-44A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-44A1.txt
  • 2008 Pleading Cycle Established for CONSOLIDATED COMMUNICATIONS Petition FOR limited TEMPORARY waiver CC Docket No. 96-115 WC Docket No. 04-36 COMMENTS DUE: January 22, 2008 REPLY COMMENTS DUE: January 29, 2008 The Wireline Competition Bureau seeks comment on a petition, filed December 14, 2007 by Consolidated Communications, Inc. (Consolidated), seeking a limited temporary waiver of the requirement contained in section 64.2010(f) of the Commission's rules to notify customers immediately whenever a password or similar information has been changed. This rule was adopted by the Commission in the EPIC CPNI Report and Order released on April 2, 2007. Specifically, Consolidated requests a temporary waiver until the first billing cycle after April 1, 2008 to comply with this rule with respect to a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2115A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2115A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2115A1.txt
  • Information and Other Customer Information; IP-Enabled Services, CC Docket No. 96-115, WC Docket No. 04-36, Report and Order and Further Notice of Proposed Rulemaking, 22 FCC Rcd 6927 (2007) (EPIC CPNI Report and Order), aff'd sub nom. Nat'l Cable & Telecom. Assoc. v. FCC, 555 F.3d 996 (D.C. Cir. 2009). See STi Prepaid Petition at 2 (citing 47 C.F.R. � 64.2010 and EPIC CPNI Report and Order). See 47 C.F.R. �� 1.1200, 1.1206. See 47 C.F.R. � 1.1206(b). 47 C.F.R. � 1.1206(b). PUBLIC NOTICE Federal Communications Commission 445 12th St., S.W. Washington, D.C. 20554 News Media Information 202 / 418-0500 Internet: http://www.fcc.gov TTY: 1-888-835-5322 � ��PNG r v ��"r�9 I'6� �d�Y�͆aX ���; Wh� �X,�aX���y�]\\.W`h���va6l! �v"]�V�at�������-``````�"m(c)x<��G�<���={-N��J%t�<== �"""x ҍ� � ��(c)���!��'' �R)&� �A��
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1118A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1118A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1118A1.txt
  • CPNI for marketing service offerings that are within a category of service to which the customer does not already subscribe. B. Regular Checks for Transaction Errors: Verizon agrees to undertake a regular (at least weekly) check for transaction errors in its Significant Account Change notifications processes and to initiate proper customer notification, in a manner set forth by 47 C.F.R. �64.2010(f), with respect to any such notifications. C. Validation Tests Prior to Material Changes: Verizon agrees that prior to making any material changes in the systems implementing opt-out preferences or providing Significant Account Change notifications, it shall perform appropriate validation tests to verify proper performance of such systems in implementing opt-out requests and distribution of Significant Account Change notices. D. Training:
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-818A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-818A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-818A1.txt
  • (2007 CPNI Order). 2007 CPNI Order, 22 FCC Rcd at 6928 � 1. ``Pretexting'' is ``the practice of pretending to be a particular customer or other authorized person in order to obtain access to that customer's call detail or other private communications records.'' Id. at 6928 � 1 n.1. See id. at 6959-60 �� 63-66; see also 47 C.F.R. � 64.2010(a) (requiring telecommunications carriers to ``take reasonable measures to discover and protect against attempts to gain unauthorized access to CPNI''). See 2007 CPNI Order, 22 FCC Rcd at 6962 � 72. (last visited May 24, 2012). . . AT&T Letter to Sen. Franken at 1; see also id. at 5 (stating that this activity is covered by provisions in its privacy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-07-22A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-07-22A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-07-22A1.txt
  • the carrier must include an explanation of any actions taken against data brokers and a summary of all customer complaints received in the past year concerning the unauthorized release of CPNI. This filing must be made annually with the Enforcement Bureau on or before March 1 in EB Docket No. 06-36, for data pertaining to the previous calendar year. Section 64.2010 is added to read as follows: � 64.2010 Safeguards on the disclosure of customer proprietary network information Safeguarding CPNI. Telecommunications carriers must take reasonable measures to discover and protect against attempts to gain unauthorized access to CPNI. Telecommunications carriers must properly authenticate a customer prior to disclosing CPNI based on customer-initiated telephone contact, online account access, or an in-store visit.
• http://transition.fcc.gov/eb/Orders/2010/DA-10-1118A1.html
  • CPNI for marketing service offerings that are within a category of service to which the customer does not already subscribe. B. Regular Checks for Transaction Errors: Verizon agrees to undertake a regular (at least weekly) check for transaction errors in its Significant Account Change notifications processes and to initiate proper customer notification, in a manner set forth by 47 C.F.R. S:64.2010(f), with respect to any such notifications. C. Validation Tests Prior to Material Changes: Verizon agrees that prior to making any material changes in the systems implementing opt-out preferences or providing Significant Account Change notifications, it shall perform appropriate validation tests to verify proper performance of such systems in implementing opt-out requests and distribution of Significant Account Change notices. D. Training:
• http://www.fcc.gov/eb/Orders/2010/DA-10-1118A1.html
  • CPNI for marketing service offerings that are within a category of service to which the customer does not already subscribe. B. Regular Checks for Transaction Errors: Verizon agrees to undertake a regular (at least weekly) check for transaction errors in its Significant Account Change notifications processes and to initiate proper customer notification, in a manner set forth by 47 C.F.R. S:64.2010(f), with respect to any such notifications. C. Validation Tests Prior to Material Changes: Verizon agrees that prior to making any material changes in the systems implementing opt-out preferences or providing Significant Account Change notifications, it shall perform appropriate validation tests to verify proper performance of such systems in implementing opt-out requests and distribution of Significant Account Change notices. D. Training: