Goto Section: 54.1605 | 54.1607 | Table of Contents
FCC 54.1606
Revised as of September 1, 2021
Goto Year:2020 |
2022
§ 54.1606 Household eligibility determinations.
(a) Eligibility verification processes. To verify whether a household
is an eligible household, a participating provider shall—
(1) Use the National Verifier; or
(2) Rely upon an alternative verification process of the participating
provider, if—
(i) The participating provider submits information as required by the
Commission regarding the alternative verification process prior to
seeking reimbursement; and
(ii) Not later than 7 days after receiving the information required
under paragraph (a)(2)(i) of this section, the Wireline Competition
Bureau—
(A) Determines that the alternative verification process will be
sufficient to avoid waste, fraud, and abuse; and
(B) Notifies the participating provider of the determination under
paragraph (a)(2)(ii)(A) of this section; or
(3) Rely on a school to verify the eligibility of a household based on
the participation of the household in the free and reduced price lunch
program or the school breakfast program as described in 47 CFR
54.1600(h)(2). The participating provider must retain documentation
demonstrating the school verifying eligibility, the program(s) that the
school participates in, the qualifying household, and the program(s)
the household participates in.
(b) Provider policies and procedures. All participating providers must
implement policies and procedures for ensuring that their Emergency
Broadband Benefit Program households are eligible to receive the
Emergency Broadband Benefit. A provider may not provide a consumer with
service that it represents to be Emergency Broadband Benefit-supported
service or seek reimbursement for such service, unless and until it
has:
(1) Confirmed that the household is an eligible household pursuant to
47 CFR 54.1605;
(2) Completed any other necessary enrollment steps, and;
(3) Securely retained all information and documentation it receives
related to the eligibility determination and enrollment, consistent
with 47 CFR 54.1611.
(c) One-Per-Household Worksheet. If the prospective household shares an
address with one or more existing Emergency Broadband Benefit Program
subscribers according to the National Lifeline Accountability Database
or National Verifier, the prospective subscriber must complete a form
certifying compliance with the one-per-household rule prior to initial
enrollment.
(d) The National Lifeline Accountability Database. In order to receive
Emergency Broadband Benefit Program support, participating providers
must comply with the following requirements:
(1) All participating providers must query the National Lifeline
Accountability Database to determine whether a prospective subscriber
is currently receiving an Emergency Broadband Benefit-supported service
from another participating provider; and whether anyone else living at
the prospective subscriber's residential address is currently receiving
an Emergency Broadband Benefit-supported service.
(2) If the National Lifeline Accountability Database indicates that a
prospective subscriber who is not seeking to transfer his or her
Emergency Broadband Benefit, is currently receiving an Emergency
Broadband Benefit-supported service, the participating provider must
not provide and shall not seek or receive Emergency Broadband Benefit
reimbursement for that subscriber.
(3) Participating providers may query the National Lifeline
Accountability Database only for the purposes provided in paragraphs
(e)(1) and (2) of this section, and to determine whether information
with respect to its subscribers already in the National Lifeline
Accountability Database is correct and complete.
(4) Participating providers must transmit to the National Lifeline
Accountability Database in a format prescribed by the Administrator
each new and existing Emergency Broadband Benefit Program subscriber's
full name; full residential address; date of birth; the telephone
number associated with the Emergency Broadband Benefit Program service;
the date on which the Emergency Broadband Benefit Program discount was
initiated; the date on which the Emergency Broadband Benefit Program
discount was terminated, if it has been terminated; the amount of
support being sought for that subscriber; and the means through which
the subscriber qualified for the Emergency Broadband Benefit Program.
(5) All participating providers must update an existing Emergency
Broadband Benefit Program subscriber's information in the National
Lifeline Accountability Database within ten business days of receiving
any change to that information, except as described in paragraph (d)(7)
of this section.
(6) All participating providers must obtain, from each new and existing
subscriber, consent to transmit the subscriber's information. Prior to
obtaining consent, the participating provider must describe to the
subscriber, using clear, easily understood language, the specific
information being transmitted, that the information is being
transmitted to the Administrator to ensure the proper administration of
the Emergency Broadband Benefit Program, and that failure to provide
consent will result in subscriber being denied the Emergency Broadband
Benefit.
(7) When a participating provider de-enrolls a subscriber from the
Emergency Broadband Benefit Program, it must transmit to the National
Lifeline Accountability Database the date of Emergency Broadband
Benefit Program de-enrollment within one business day of de-enrollment.
(8) All participating providers must securely retain subscriber
documentation that the participating provider reviewed to verify
subscriber eligibility, for the purposes of production during audits or
investigations or to the extent required by National Lifeline
Accountability Database or National Verifier processes, which require,
inter alia, verification of eligibility, identity, address, and age.
(9) A participating provider must not enroll or claim for reimbursement
a prospective subscriber in the Emergency Broadband Benefit Program if
the National Lifeline Accountability Database or National Verifier
cannot verify the subscriber's status as alive, unless the subscriber
produces documentation to demonstrate his or her identity and status as
alive.
(e) Connected device reimbursement and the National Lifeline
Accountability Database. In order to receive Emergency Broadband
Benefit Program reimbursement for a connected device, participating
providers must comply with the following requirements:
(1) Such participating provider must query the National Lifeline
Accountability Database to determine whether a prospective connected
device benefit recipient has previously received a connected device
benefit.
(2) If the National Lifeline Accountability Database indicates that a
prospective subscriber has received a connected device benefit, the
participating provider must not seek a connected device reimbursement
for that subscriber.
(3) Such participating provider shall not seek a connected device
reimbursement for a subscriber that is not receiving the Emergency
Broadband Benefit for service provided by the same participating
provider.
(4) Where two or more participating providers file a claim for a
connected device reimbursement for the same subscriber, only the
participating provider whose information was received and processed by
the National Lifeline Accountability Database or Lifeline Claims System
first, as determined by the Administrator, will be entitled to a
connected device reimbursement for that subscriber.
(5) All participating providers must obtain from each subscriber
consent to transmit the information required under paragraph (e)(1) of
this section. Prior to obtaining consent, the participating provider
must describe to the subscriber, using clear, easily understood
language, the specific information being transmitted, that the
information is being transmitted to the Administrator to ensure the
proper administration of the Emergency Broadband Benefit Program
connected device benefit, and that failure to provide consent will
result in the subscriber being denied the Emergency Broadband Benefit
Program connected device benefit.
Goto Section: 54.1605 | 54.1607
Goto Year: 2020 |
2022
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