§  52.103   Lag times.

   (a) Definitions. As used in this section, the following definitions
   apply:

   (1) Assigned Status. A toll free number record that has specific
   subscriber routing information entered by the Responsible Organization
   in the Service Management System database and is pending activation in
   the Service Control Points.

   (2) Disconnect Status. The toll free number has been discontinued and
   an exchange carrier intercept recording is being provided.

   (3) Lag Time. The interval between a toll free number's reservation in
   the Service Management System database and its conversion to working
   status, as well as the period of time between disconnection or
   cancellation of a toll free number and the point at which that toll
   free number may be reassigned to another toll free subscriber.

   (4) Reserved Status. The toll free number has been reserved from the
   Service Management System database by a Responsible Organization for a
   toll free subscriber.

   (5) Seasonal Numbers. Toll free numbers held by toll free subscribers
   who do not have a year-round need for a toll free number.

   (6) Spare Status. The toll free number is available for assignment by a
   Responsible Organization.

   (7) Suspend Status. The toll free service has been temporarily
   disconnected and is scheduled to be reactivated.

   (8) Unavailable Status. The toll free number is not available for
   assignment due to an unusual condition.

   (9) Working Status. The toll free number is loaded in the Service
   Control Points and is being utilized to complete toll free service
   calls.

   (10) Transitional Status. Toll free numbers that have been disconnected
   for less than four months, but for which no Exchange Carrier Intercept
   Recording is being provided.

   (b) Reserved Status. Toll free numbers may remain in reserved status
   for up to 45 days. There shall be no extension of the reservation
   period after expiration of the initial 45-day interval.

   (1) Toll free numbers assigned via competitive bidding may remain in
   reserved status for a period of unlimited duration.

   (2) [Reserved]

   (c) Assigned Status. Toll free numbers may remain in assigned status
   until changed to working status or for a maximum of 6 months, whichever
   occurs first. Toll free numbers that, because of special circumstances,
   require that they be designated for a particular subscriber far in
   advance of their actual usage shall not be placed in assigned status,
   but instead shall be placed in unavailable status.

   (d) Disconnect Status. Toll free numbers must remain in disconnect
   status or a combination of disconnect and transitional status for no
   less than 45 days and for no more than 4 months. No requests for
   extension of the 4-month disconnect or disconnect and transitional
   interval will be granted. All toll free numbers in disconnect or
   transitional status must go directly into the spare or unavailable
   category upon expiration of the 4-month disconnect or transitional
   interval. A Responsible Organization may not retrieve a toll free
   number from disconnect or transitional status and return that number
   directly to working status at the expiration of the 4-month disconnect
   or transitional interval.

   (e) Suspend Status. Toll free numbers may remain in suspend status
   until changed to working status or for a maximum of 8 months, whichever
   occurs first. Only numbers involved in billing disputes shall be
   eligible for suspend status.

   (f) Unavailable Status. (1) Written requests to make a specific toll
   free number unavailable must be submitted to the Toll Free Numbering
   Administrator (TFNA) by the Responsible Organization managing the
   records of the toll free number. The request shall include the
   appropriate documentation of the reason for the request. The Toll Free
   Numbering Administrator (TFNA) is the only entity that can assign this
   status to or remove this status from a number. Responsible
   Organizations that have a Toll Free Subscriber with special
   circumstances requiring that a toll free number be designated for that
   particular subscriber far in advance of its actual usage may request
   that the Toll Free Numbering Administrator (TFNA) place such a number
   in unavailable status.

   (2) Seasonal numbers shall be placed in unavailable status. The
   Responsible Organization for a Toll Free Subscriber who does not have a
   year round need for a toll free number shall follow the procedures
   outlined in § 52.103(f)(1) of these rules if it wants the Toll Free
   Numbering Administrator (TFNA) to place a particular toll free number
   in unavailable status.

   [ 62 FR 20127 , Apr. 25, 1997, as amended at  83 FR 53396 , Oct. 23, 2018;
    84 FR 11232 , Mar. 26, 2019]