Goto Section: 52.34 | 52.36 | Table of Contents
Revised as of October 1, 2020
Goto Year:2019 |
§ 52.35 Porting Intervals.
(a) All telecommunications carriers required by the Commission to port
telephone numbers must complete a simple wireline-to-wireline or simple
intermodal port request within one business day unless a longer period
is requested by the new provider or by the customer. The traditional
work week of Monday through Friday represents mandatory business days
and 8 a.m. to 5 p.m. represents minimum business hours, excluding the
current service provider's company-defined holidays. An accurate and
complete Local Service Request (LSR) must be received by the current
service provider between 8 a.m. and 1 p.m. local time for a simple port
request to be eligible for activation at midnight on the same day. Any
simple port LSRs received after this time will be considered received
on the following business day at 8 a.m. local time.
(b) Small providers, as described in the 2009 LNP Porting Interval
Order, must comply with this section by February 2, 2011.
(c) Unless directed otherwise by the Commission, any telecommunications
carrier granted a waiver by the Commission of the one-business day
porting interval described in paragraph (a) must complete a simple
wireline-to-wireline or simple intermodal port request within four
business days unless a longer period is requested by the new provider
or by the customer.
(d) All telecommunications carriers required by the Commission to port
telephone numbers must complete a non-simple wireline-to-wireline or
non-simple intermodal port request within four business days unless a
longer period is requested by the new provider or by the customer.
(e) For purposes of this section:
(1) The term "local time" means the predominant time zone of the Number
Portability Administration Center (NPAC) Region in which the telephone
number is being ported; and
(2) The term "intermodal ports" includes
(i) Wireline-to-wireless ports;
(ii) Wireless-to-wireline ports; and
(iii) Ports involving interconnected VoIP service.
[ 75 FR 35315 , June 22, 2010, as amended at 80 FR 66480 , Oct. 29, 2015]
Goto Section: 52.34 | 52.36
Goto Year: 2019 |
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