§ 68.502   Labeling, warranty, instructions, and notice of revocation of
approval.

   (a) Labeling—(1) Hearing aid compatible equipment. All ACS telephonic
   CPE manufactured in the United States (other than for export) or
   imported for use in the United States after February 28, 2020, that is
   hearing aid compatible, as defined in § § 68.316 and 68.317, shall have
   the letters “HAC” permanently affixed thereto. “Permanently affixed”
   means that the label is etched, engraved, stamped, silkscreened,
   indelibly printed, or otherwise permanently marked on a permanently
   attached part of the equipment or on a nameplate of metal, plastic, or
   other material fastened to the equipment by welding, riveting, or a
   permanent adhesive. The label must be designed to last the expected
   lifetime of the equipment in the environment in which the equipment may
   be operated and must not be readily detachable.

   (2) Non-hearing aid compatible equipment. Non-hearing aid compatible
   ACS telephonic CPE offered for sale to the public on or after February
   28, 2020, shall contain in a conspicuous location on the surface of its
   packaging a statement that the ACS telephonic CPE is not hearing aid
   compatible, as defined in § § 68.4(a)(3), 68.316, 68.317, or if offered
   for sale without a surrounding package, shall be affixed with a written
   statement that the telephone is not hearing aid compatible, as defined
   in § § 68.4(a)(3), 68.316 and 68.317; and be accompanied by instructions
   in accordance with § 68.218(b)(2).

   (b) Warranty. In acquiring approval for equipment to be labeled and
   otherwise represented to be hearing aid compatible, the responsible
   party warrants that each item of equipment marketed under such
   authorization will comply with all applicable rules and regulations of
   this part and with the applicable technical criteria.

   (c) Instructions. The responsible party or its agent shall provide the
   user of the approved ACS telephonic CPE the following:

   (1) Any consumer instructions required to be included with approved ACS
   telephonic CPE by the Administrative Council for Terminal Attachments;

   (2) For ACS telephonic CPE that is not hearing aid compatible, as
   defined in § 68.316:

   (i) Notice that FCC rules prohibit the use of that handset in certain
   locations; and

   (ii) A list of such locations (see § 68.112).

   (d) Notice of revocation. When approval is revoked for any item of
   equipment, the responsible party must take all reasonable steps to
   ensure that purchasers and users of such equipment are notified to
   discontinue use of such equipment.

   return arrow Back to Top