§ 1.20003   Policies and procedures for employee supervision and control.

   A telecommunications carrier shall:

   (a) Appoint a senior officer or employee responsible for ensuring that
   any interception of communications or access to call-identifying
   information effected within its switching premises can be activated
   only in accordance with a court order or other lawful authorization and
   with the affirmative intervention of an individual officer or employee
   of the carrier.

   (b) Establish policies and procedures to implement paragraph (a) of
   this section, to include:

   (1) A statement that carrier personnel must receive appropriate legal
   authorization and appropriate carrier authorization before enabling law
   enforcement officials and carrier personnel to implement the
   interception of communications or access to call-identifying
   information;

   (2) An interpretation of the phrase “appropriate authorization” that
   encompasses the definitions of appropriate legal authorization and
   appropriate carrier authorization, as used in paragraph (b)(1) of this
   section;

   (3) A detailed description of how long it will maintain its records of
   each interception of communications or access to call-identifying
   information pursuant to § 1.20004;

   (4) In a separate appendix to the policies and procedures document:

   (i) The name and a description of the job function of the senior
   officer or employee appointed pursuant to paragraph (a) of this
   section; and

   (ii) Information necessary for law enforcement agencies to contact the
   senior officer or employee appointed pursuant to paragraph (a) of this
   section or other CALEA points of contact on a seven days a week, 24
   hours a day basis.

   (c) Report to the affected law enforcement agencies, within a
   reasonable time upon discovery:

   (1) Any act of compromise of a lawful interception of communications or
   access to call-identifying information to unauthorized persons or
   entities; and

   (2) Any act of unlawful electronic surveillance that occurred on its
   premises.

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