§ 7.5   General Obligations.

   (a) Obligation of Manufacturers. (1) A manufacturer of
   telecommunications equipment or customer premises equipment covered by
   this part shall ensure that the equipment is designed, developed and
   fabricated so that the voicemail and interactive menu functions are
   accessible to and usable by individuals with disabilities, if readily
   achievable;

   (2) Whenever the requirements of paragraph (a)(1) of this section are
   not readily achievable, the manufacturer shall ensure that the
   equipment is compatible with existing peripheral devices or specialized
   customer premises equipment commonly used by individuals with
   disabilities to achieve access, if readily achievable.

   (b) Obligation of Service Providers. (1) A provider of voicemail or
   interactive menu shall ensure that the service is accessible to and
   usable by individuals with disabilities, if readily achievable.

   (2) Whenever the requirements of paragraph (a)(1) of this section are
   not readily achievable, the service provider shall ensure that the
   service is compatible with existing peripheral devices or specialized
   customer premises equipment commonly used by individuals with
   disabilities to achieve access, if readily achievable.

   return arrow Back to Top