Goto Section: 64.1509 | 64.1511 | Table of Contents

FCC 64.1510
Revised as of October 2, 2015
Goto Year:2014 | 2016
  § 64.1510   Billing and collection of pay-per-call and similar service charges.

   (a)  Any  common carrier assigning a telephone number to a provider of
   interstate  pay-per-call  services and offering billing and collection
   services to such provider shall:

   (1) Ensure that a subscriber is not billed for interstate pay-per-call
   services that such carrier knows or reasonably should know were provided in
   violation of the regulations set forth in this subpart or prescribed by the
   Federal Trade Commission pursuant to titles II or III of the TDDRA or any
   other federal law;

   (2) In any billing to telephone subscribers that includes charges for any
   interstate pay-per-call service:

   (i) Include a statement indicating that:

   (A) Such charges are for non-communications services;

   (B)  Neither local nor long distances services can be disconnected for
   non-payment although an information provider may employ private entities to
   seek to collect such charges;

   (C) 900 number blocking is available upon request; and

   (D) Access to pay-per-call services may be involuntarily blocked for failure
   to pay legitimate charges;

   (ii) Display any charges for pay-per-call services in a part of the bill
   that is identified as not being related to local and long distance telephone
   charges;

   (iii) Specify, for each pay-per-call charge made, the type of service, the
   amount  of  the charge, and the date, time, and, for calls billed on a
   time-sensitive basis, the duration of the call; and

   (iv) Identify the local or toll-free number established in accordance with
   § 64.1509(b)(1).

   (b) Any common carrier offering billing and collection services to an entity
   providing interstate information services on a collect basis shall, to the
   extent possible, display the billing information in the manner described in
   paragraphs (a)(2)(i), (A), (B), (D) and (a)(2)(ii) of this section.

   (c) If a subscriber elects, pursuant to § 64.1504(c)(1)(vi), to pay by means
   of a phone bill for any information service provided by through any 800
   telephone number, or other telephone number advertised or widely understood
   to be toll-free, the phone bill shall:

   (1) Include, in prominent type, the following disclaimer: “Common carriers
   may not disconnect local or long distance telephone service for failure to
   pay disputed charges for information services;” and

   (2) Clearly list the 800 or other toll-free number dialed.

   [ 58 FR 44773 , Aug. 25, 1993, as amended at  59 FR 46771 , Sept. 12, 1994;  61 FR 39088 , July 26, 1996]

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Goto Section: 64.1509 | 64.1511

Goto Year: 2014 | 2016
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