§ 4.11   Notification and initial and final communications outage reports that
must be filed by communications providers.

   Notification and Initial and Final Communications Outage Reports shall be
   submitted by a person authorized by the communications provider to submit
   such reports to the Commission. The person submitting the Final report to
   the Commission shall also be authorized by the provider to legally bind the
   provider  to  the truth, completeness, and accuracy of the information
   contained in the report. Each Final report shall be attested by the person
   submitting the report that he/she has read the report prior to submitting it
   and on oath deposes and states that the information contained therein is
   true, correct, and accurate to the best of his/her knowledge and belief and
   that  the communications provider on oath deposes and states that this
   information is true, complete, and accurate. The Notification shall provide:
   The name of the reporting entity; the date and time of onset of the outage;
   a brief description of the problem; service effects; the geographic area
   affected by the outage; and a contact name and contact telephone number by
   which the Commission's technical staff may contact the reporting entity. The
   Initial and Final Reports shall contain the information required in this
   part 4. The Initial report shall contain all pertinent information then
   available on the outage and shall be submitted in good faith. The Final
   report shall contain all pertinent information on the outage, including any
   information  that  was not contained in, or that has changed from that
   provided in, the Initial report. The Notification and the Initial and Final
   Communications Outage Reports are to be submitted electronically to the
   Commission.  “Submitted  electronically”  refers  to submission of the
   information using Commission-approved Web-based outage report templates. If
   there are technical impediments to using the Web-based system during the
   Notification stage, then a written Notification to the Commission by e-mail,
   FAX, or courier may be used; such Notification shall contain the information
   required.  All  hand-delivered  Notifications  and  Initial  and Final
   Communications  Outage  Reports,  shall  be  addressed  to the Federal
   Communications Commission, The Office of Secretary, Attention: Chief, Public
   Safety & Homeland Security Bureau. Electronic filing shall be effectuated in
   accordance with procedures that are specified by the Commission by public
   notice. Notifications and initial reports may be withdrawn under legitimate
   circumstances, e.g., when the filing was made under the mistaken assumption
   that an outage was required to be reported.

   [ 71 FR 69037 , Nov. 29, 2006, as amended at  80 FR 34324 , June 16, 2015]

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