Goto Section: 54.403 | 54.407 | Table of Contents
FCC 54.405
Revised as of October 1, 2008
Goto Year:2007 |
2009
Sec. 54.405 Carrier obligation to offer Lifeline.
All eligible telecommunications carriers shall:
(a) Make available Lifeline service, as defined in Sec. 54.401, to qualifying
low-income consumers, and
(b) Publicize the availability of Lifeline service in a manner reasonably
designed to reach those likely to qualify for the service.
(c) Notify Lifeline subscribers of impending termination of Lifeline service
if the carrier has a reasonable basis to believe that the subscriber no
longer meets the Lifeline-qualifying criteria, as described in Sec. 54.409.
Notification of impending termination shall be in the form of a letter
separate from the subscriber's monthly bill. A carrier providing Lifeline
service in a state that has dispute resolution procedures applicable to
Lifeline termination, that requires, at a minimum, written notification of
impending termination, must comply with the applicable state requirements.
(d) Allow subscribers 60 days following the date of the impending
termination letter required in paragraph (c) of this section in which to
demonstrate continued eligibility. Subscribers making such a demonstration
must present proof of continued eligibility to the carrier consistent with
applicable state or federal verification requirements, as described in
Sec. 54.410(c). Carriers must terminate subscribers who fail to demonstrate
continued eligibility within the 60-day time period. A carrier providing
Lifeline service in a state that has dispute resolution procedures
applicable to Lifeline termination must comply with the applicable state
requirements.
[ 65 FR 47905 , Aug. 4, 2000, as amended at 69 FR 34600 , June 22, 2004]
Goto Section: 54.403 | 54.407
Goto Year: 2007 |
2009
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