Sec.  7.5   General Obligations.

   (a) Obligation of Manufacturers. (1) A manufacturer of telecommunications
   equipment or customer premises equipment covered by this part shall ensure
   that  the  equipment is designed, developed and fabricated so that the
   voicemail and interactive menu functions are accessible to and usable by
   individuals with disabilities, if readily achievable;

   (2) Whenever the requirements of paragraph (a)(1) of this section are not
   readily achievable, the manufacturer shall ensure that the equipment is
   compatible with existing peripheral devices or specialized customer premises
   equipment commonly used by individuals with disabilities to achieve access,
   if readily achievable.

   (b)  Obligation  of  Service Providers. (1) A provider of voicemail or
   interactive menu shall ensure that the service is accessible to and usable
   by individuals with disabilities, if readily achievable.

   (2) Whenever the requirements of paragraph (a)(1) of this section are not
   readily achievable, the service provider shall ensure that the service is
   compatible with existing peripheral devices or specialized customer premises
   equipment commonly used by individuals with disabilities to achieve access,
   if readily achievable.