FCC 4.13 Revised as of October 1, 2007
Goto Year:2006 |
2008
Sec. 4.13 Reports by the National Communications System (NCS) and by special
offices and facilities, and related responsibilities of communications
providers.
Reports by the National Communications System (NCS) and by special offices
and facilities (other than 911 special offices and facilities) of outages
potentially affecting them (see paragraphs (a) through (d) of Sec. 4.5) shall be
made according to the following procedures:
(a) When there is a mission-affecting outage, the affected facility will
report the outage to the NCS and call the communications provider in order
to determine if the outage is expected to last 30 minutes. If the outage is
not expected to, and does not, last 30 minutes, it will not be reported to
the Commission. If it is expected to last 30 minutes or does last 30
minutes, the NCS, on the advice of the affected special facility and in the
exercise of its judgment, will either:
(1) Forward a report of the outage to the Commission, supplying the
information for initial reports affecting special facilities specified in
this section of the Commission's Rules;
(2) Forward a report of the outage to the Commission, designating the outage
as one affecting “special facilities,” but reporting it at a level of detail
that precludes identification of the particular facility involved; or
(3) Hold the report at the NCS due to the critical nature of the
application.
(b) If there is to be a report to the Commission, an electronic, written, or
oral report will be given by the NCS within 120 minutes of an outage to the
Commission's Duty Officer, on duty 24 hours a day in the FCC's
Communications and Crisis Management Center in Washington, DC. Notification
may be served at such other facility designated by the Commission by public
notice or (at the time of the emergency) by public announcement only if
there is a telephone outage or similar emergency in Washington, DC. If the
report is oral, it is to be followed by an electronic or written report not
later than the next business day. Those providers whose service failures are
in any way responsible for the outage must consult and cooperate in good
faith with NCS upon its request for information.
(c) Additionally, if there is to be a report to the Commission, the
communications provider will provide a written report to the NCS, supplying
the information for final reports for special facilities required by this
section of the Commission's rules. The communications provider's final
report to the NCS will be filed within 28 days after the outage, allowing
the NCS to then file the report with the Commission within 30 days after the
outage. If the outage is reportable as described in paragraph (b) of this
section, and the NCS determines that the final report can be presented to
the Commission without jeopardizing matters of national security or
emergency preparedness, the NCS will forward the report as provided in
either paragraphs (a)(1) or (a)(2) of this section to the Commission.
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